Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Maintenance

ITS Maintenance - Swain Hall - KESH - Wednesday, February 4th, 2026 5:30am-7:30am

ITS will be performing required maintenance on the network servicing portions of Swain Hall.

System: Wired Internet and VoIP telephone services for Swain Hall

Maintenance Date and Time: Wednesday, February 4th, 2026 5:30am-7:30am

Duration: 2 hours with intermittent interruptions throughout Impact: During this maintenance window, the occupants of Swain Hall may experience intermittent outages for wired internet services and VoIP telephone services.

Bryan Information Commons Network Upgrade

ITS will be performing required maintenance on the network servicing portions of Bryan Information Commons

System: Wired Internet for Bryan Information Commons

Maintenance Date and Time: Wednesday, February 4, 2026 6:00am-7:30am

Duration: 1.5 hours with intermittent interruptions throughout

Impact: During this maintenance window, the occupants of Bryan Information Commons may experience intermittent outages for wired internet services and VoIP telephone.

Past Incidents

Friday August 15, 2025

Self-Service Issue Report - Self-Service and Perceptive Content

ITS has received reports of intermittent issues when accessing Self-Service (https://sservice.coastal.edu/Student/) and Perceptive Content. ITS is actively working with the vendor (Ellucian) to return functionality as soon as possible.

The previously reported issues are resolved. Services are operational.

Thursday August 14, 2025

No incidents reported

Wednesday August 13, 2025

No incidents reported

Tuesday August 12, 2025

No incidents reported

Monday August 11, 2025

No incidents reported

Sunday August 10, 2025

No incidents reported

Saturday August 9, 2025

No incidents reported

Friday August 8, 2025

No incidents reported

Thursday August 7, 2025

No incidents reported

Wednesday August 6, 2025

No incidents reported

Tuesday August 5, 2025

No incidents reported

Monday August 4, 2025

Telephone Services Issue Report

Reports have been made to CCU ITS that there are possible issue with incoming phone calls. Calls appear to drop or come in as dead air with no sound either end. A trouble ticket has been opened with the campus phone service provider to initiate and investigation as to the cause.

Following troubleshooting, the issue was identified as local hardware. There are no longer reports of incoming call issues on campus.

Sunday August 3, 2025

No incidents reported

Saturday August 2, 2025

No incidents reported

Friday August 1, 2025

No incidents reported

Thursday July 31, 2025

WiFi - CCUResNet Network services currently down/limited UP950, UP960 and UP970

Network services currently down/limited UP950, UP960 and UP970

Following the storms the last 24 hours there are three (3) buildings in UP that require hardware (switch) replacements. We have started the process but the services will be down/limited in these locations until resolution.

All equipment was replaced and services are operational.

UP 950 is now fully back online.

We are awaiting the final shipment of RMA wireless access points to replace in approximately 6 rooms affected (in UP960, UP970)

UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.

The replacement network switches are expected for arrival and install by Aug. 8, 2025.