Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Past Incidents

Friday July 26, 2019

Perceptive Content (ImageNow) Resolution

Scheduled maintenance has been completed. All Perceptive Content services are fully functional and verified. Thank you.

Perceptive Content (ImageNow) Scheduled Maintenance Actively Being Performed

System maintenance is currently underway. Users should not log into the system at this time.

Thursday July 25, 2019

No incidents reported

Wednesday July 24, 2019

No incidents reported

Tuesday July 23, 2019

No incidents reported

Monday July 22, 2019

No incidents reported

Sunday July 21, 2019

No incidents reported

Saturday July 20, 2019

No incidents reported

Friday July 19, 2019

No incidents reported

Thursday July 18, 2019

No incidents reported

Wednesday July 17, 2019

CCU Shuttle Tracker Issue Report

ITS technicians are working with the vendor to resolve the partial outage issue. An update will be provided soon. CCU users may use the direct URL to access CCU Shuttle Tracker services during this time: https://coastalcarolina.ridesystems.net

  • Until vendor corrects, ITS has put a work around in place.

    • Tuesday July 16, 2019

    WebAdvisor Resolution

    Webadvisor issue has been resolved. All services restored as of 9:40 p.m.

    WebAdvisor Intermediate Update

    Webadvisor will temporarily go offline for about 20 minutes starting at 9:20 PM for a required software update to resolve the previously reported issues. An update will be posted as soon as service is restored.

    WebAdvisor Intermediate Update

    Ellucian/Datatel technicians have identified the issue and currently working with ITS system administrators on a resolution. Additional information will be provided as new updates are available.

    WebAdvisor Issue Report

    We are experiencing an issue with WebAdvisor that is affecting access to search/register and budget displays. ITS and Ellucian technicians are working to further determine the situation and a solution. An update will be provided soon.

    Monday July 15, 2019

    WiFi - CCUResNet Issue Report

    We are experiencing an issue with hardware that is affecting access to WiFi-CCUResNet services in two locations (Cypress Hall & UP212). ITS technicians have located the issued and are awaiting replacement hardware to correct the reolve the issue. Estimated time-frame to resolution is 12:00pm EST Wednesday July 17th, 2019.

  • Equipment has been replaced in these two housing locations.

    • Sunday July 14, 2019

    No incidents reported

    Saturday July 13, 2019

    No incidents reported

    Friday July 12, 2019

    No incidents reported