Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Network Maintenance Window

ITS will be utilizing the published Network Maintenance window schedule for this Friday, July 25th.

Maintenance Window: Scheduled Start: July 25, 2025 7:00 PM EST Scheduled End: July 25, 2025 08:00 PM EST

Description of Work: ITS will be upgrading the firmware on Core/distribution data switches, which requires a reboot. Services impacted will be all network/internet/telecommunications services in all locations. Expected service interruption is not anticipated to be more that 15 minutes.

ITS Maintenance - Self-Service

ITS will be performing required maintenance on the following system. Please plan accordingly.

System: Self-Service (https://sservice.coastal.edu/Student/)

Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.

Duration: 1 hour

Impact: During this maintenance window, Self-Service will not be accessible.

Past Incidents

Saturday October 26, 2019

No incidents reported

Friday October 25, 2019

Telephone Services Issue Report

We are experiencing an issue with telephone services that is affecting access to voicemail. ITS and SEGRA technicians are working to further determine the situation and a solution. An update will be provided as soon as possible.

  • The service provider has resolved the issue. Voicemail access has been restored.

    • Thursday October 24, 2019

    No incidents reported

    Wednesday October 23, 2019

    No incidents reported

    Tuesday October 22, 2019

    No incidents reported

    Monday October 21, 2019

    No incidents reported

    Sunday October 20, 2019

    No incidents reported

    Saturday October 19, 2019

    No incidents reported

    Friday October 18, 2019

    Issue Report

    Microsoft is experiencing ongoing intermittent issues that are currently affecting the ability to login and access any of CCU services – such as Moodle and Office 365 – that authenticate via Microsoft Azure. ITS is aware of the situation and is monitoring progress through our Microsoft representative.

  • Microsoft reports the issue is mitigated. Microsoft is closely monitoring the situation to ensure this does not recur.

    • Thursday October 17, 2019

    No incidents reported

    Wednesday October 16, 2019

    No incidents reported

    Tuesday October 15, 2019

    No incidents reported

    Monday October 14, 2019

    No incidents reported

    Sunday October 13, 2019

    No incidents reported

    Saturday October 12, 2019

    No incidents reported