Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Past Incidents

Saturday May 2, 2020

No incidents reported

Friday May 1, 2020

No incidents reported

Thursday April 30, 2020

Cloud Authentication Fails

ITS has identified an issue affecting the ability for users to login and access CCU services – such as Moodle and Office 365 – that authenticate via Microsoft Azure. Backend services are being investigated.

  • The issue has been resolved.

  • ITS has temporarily rerouted authentication for Moodle. All CCU users should now be able to log in to Moodle until a permanent solution is implemented for Microsoft Azure authentication.

  • Server certificate issue. Vendor support incident ticket created.

    • Wednesday April 29, 2020

    No incidents reported

    Tuesday April 28, 2020

    No incidents reported

    Monday April 27, 2020

    No incidents reported

    Sunday April 26, 2020

    No incidents reported

    Saturday April 25, 2020

    No incidents reported

    Friday April 24, 2020

    No incidents reported

    Thursday April 23, 2020

    No incidents reported

    Wednesday April 22, 2020

    No incidents reported

    Tuesday April 21, 2020

    No incidents reported

    Monday April 20, 2020

    Microsoft 365 / Email Microsoft Office365 is experiencing issues

    Microsoft is currently experiencing some code link issues. Impact: user may experience 500 error codes when loading.

  • Move status to operational

  • Microsoft now reports the following:

    Current status: We've confirmed that the issue was caused by a routine service update which inadvertently contained a code issue that prevented some users from accessing their mailbox via Outlook on the web. We've reverted the change and have confirmed that service has returned for a majority of affected users. We expect full mitigation within the next 30 minutes.

    Root cause: A routine service update inadvertently contained a code issue that prevented some users from accessing their mailbox via Outlook on the web.

    • Sunday April 19, 2020

    No incidents reported

    Saturday April 18, 2020

    No incidents reported