Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Past Incidents

Thursday May 14, 2020

No incidents reported

Wednesday May 13, 2020

Microsoft 365 / Email Microsoft is experiencing technical issues impacting email - Office365

All users may be unable to access the Exchange Online service

EX212990, Exchange Online, Last updated: May 13, 2020 1:53 PM

Start time: May 13, 2020 1:23 PM

Status Service degradation

User impact Users may be unable to sign in to the Exchange Online service.

  • According to Microsofts health monitor. This issue is now resolved.

    • Tuesday May 12, 2020

    No incidents reported

    Monday May 11, 2020

    Moodle Moodle is experiencing database issues.

    Moodle is experiencing technical issues. Possibly database issues. The administrators have been notified.

  • The issue has been resolved and Moodle is up and operational.

  • Issue has been identified and a fix is being applied.

    • Sunday May 10, 2020

    No incidents reported

    Saturday May 9, 2020

    No incidents reported

    Friday May 8, 2020

    No incidents reported

    Thursday May 7, 2020

    No incidents reported

    Wednesday May 6, 2020

    No incidents reported

    Tuesday May 5, 2020

    No incidents reported

    Monday May 4, 2020

    No incidents reported

    Sunday May 3, 2020

    No incidents reported

    Saturday May 2, 2020

    No incidents reported

    Friday May 1, 2020

    No incidents reported

    Thursday April 30, 2020

    Cloud Authentication Fails

    ITS has identified an issue affecting the ability for users to login and access CCU services – such as Moodle and Office 365 – that authenticate via Microsoft Azure. Backend services are being investigated.

  • The issue has been resolved.

  • ITS has temporarily rerouted authentication for Moodle. All CCU users should now be able to log in to Moodle until a permanent solution is implemented for Microsoft Azure authentication.

  • Server certificate issue. Vendor support incident ticket created.