Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Past Incidents

Sunday November 29, 2020

No incidents reported

Saturday November 28, 2020

No incidents reported

Friday November 27, 2020

No incidents reported

Thursday November 26, 2020

No incidents reported

Wednesday November 25, 2020

No incidents reported

Tuesday November 24, 2020

Cryptkeeper (DDPE) CCU Computer Restart Issues

Due to Microsoft's Windows newest update from last Tuesday, we are experiencing a Dell Encryption issue that causes CCU-owned computers to perform multiple restarts. ITS and the vendor, Dell are working to further determine the situation and a solution. An update will be provided as soon as possible.

If you are experiencing this issue and the Encryption agent requests you to reboot your computer, you may need to perform 5-6 computer reboots.

The issue reported previously should now be resolved. Dell provided a fix this morning that was tested and then sent out to any affected computers. There may still be one or two computer reboots required after this fix is applied, however you should not have to reboot more than two times. If you have any questions or the Dell Encryption notifications go beyond two more reboots, please put in an online service request at https://5000.coastal.edu and we will investigate.

Monday November 23, 2020

No incidents reported

Sunday November 22, 2020

No incidents reported

Saturday November 21, 2020

No incidents reported

Friday November 20, 2020

No incidents reported

Thursday November 19, 2020

No incidents reported

Wednesday November 18, 2020

No incidents reported

Tuesday November 17, 2020

No incidents reported

Monday November 16, 2020

No incidents reported

Sunday November 15, 2020

No incidents reported