Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Network Maintenance Window

ITS will be utilizing the published Network Maintenance window schedule for this Friday, July 25th.

Maintenance Window: Scheduled Start: July 25, 2025 7:00 PM EST Scheduled End: July 25, 2025 08:00 PM EST

Description of Work: ITS will be upgrading the firmware on Core/distribution data switches, which requires a reboot. Services impacted will be all network/internet/telecommunications services in all locations. Expected service interruption is not anticipated to be more that 15 minutes.

ITS Maintenance - Self-Service

ITS will be performing required maintenance on the following system. Please plan accordingly.

System: Self-Service (https://sservice.coastal.edu/Student/)

Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.

Duration: 1 hour

Impact: During this maintenance window, Self-Service will not be accessible.

Past Incidents

Monday December 7, 2020

No incidents reported

Sunday December 6, 2020

No incidents reported

Saturday December 5, 2020

No incidents reported

Friday December 4, 2020

No incidents reported

Thursday December 3, 2020

No incidents reported

Wednesday December 2, 2020

No incidents reported

Tuesday December 1, 2020

No incidents reported

Monday November 30, 2020

No incidents reported

Sunday November 29, 2020

No incidents reported

Saturday November 28, 2020

No incidents reported

Friday November 27, 2020

No incidents reported

Thursday November 26, 2020

No incidents reported

Wednesday November 25, 2020

No incidents reported

Tuesday November 24, 2020

Cryptkeeper (DDPE) CCU Computer Restart Issues

Due to Microsoft's Windows newest update from last Tuesday, we are experiencing a Dell Encryption issue that causes CCU-owned computers to perform multiple restarts. ITS and the vendor, Dell are working to further determine the situation and a solution. An update will be provided as soon as possible.

If you are experiencing this issue and the Encryption agent requests you to reboot your computer, you may need to perform 5-6 computer reboots.

  • The issue reported previously should now be resolved. Dell provided a fix this morning that was tested and then sent out to any affected computers. There may still be one or two computer reboots required after this fix is applied, however you should not have to reboot more than two times. If you have any questions or the Dell Encryption notifications go beyond two more reboots, please put in an online service request at https://5000.coastal.edu and we will investigate.

    • Monday November 23, 2020

    No incidents reported