All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - CINO Card services / CS GOLD system

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold. View the maintenance details and potential impacts for CINO Card services below. ITS will send out an email notice as soon as the maintenance is complete.

System: CBORD CS Gold Server for CCU CINO Card services

Maintenance Date and Time: Monday, Jan. 27, 2025, from 7-9 a.m.

Expected Duration: 1-2 hours

Impact: There may be periodic downtimes and/or interruptions for issuing new CINO Cards, the use of meal plans, and the use of CINO cash throughout the maintenance period. Door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, some door schedules may be interrupted. Additionally, food locations will cache the transactions and therefore not deny any transactions.

ITS Maintenance - TerminalFour (T4)

The following email has been sent to T4 Moderators on Jan. 17, 2025.

ITS has scheduled a required update for the TerminalFour (T4) system. Please plan accordingly.

System: TerminalFour (T4)

Maintenance Date and Time: Friday, Jan. 31, 2025, from 1-3 p.m.

Duration: Two hours

Impact: T4 will not be available during the maintenance window. Normal operations are expected to resume on Friday, Jan. 31 by 3 p.m. ITS will inform users by email when T4 is available again.

Past Incidents

Thursday January 27, 2022

No incidents reported

Wednesday January 26, 2022

Internet access Issue Report - Network

We are currently experiencing network issues across campus. ITS is working with our vendor to further determine the situation and find a solution as quickly as possible.

VPN Services Student VPN services are experiencing service interruption

SVPN services are experiencing service interruption due to a Segra data circuit issue. The vendor has the circuit down for intrusive testing to identify a congestion issue.

Faculty staff experiencing the issue should contact Service Center to acquire appropriated host to connect to for faculty staff.

Tuesday January 25, 2022

No incidents reported

Monday January 24, 2022

No incidents reported

Sunday January 23, 2022

No incidents reported

Saturday January 22, 2022

No incidents reported

Friday January 21, 2022

No incidents reported

Thursday January 20, 2022

No incidents reported

Wednesday January 19, 2022

No incidents reported

Tuesday January 18, 2022

No incidents reported

Monday January 17, 2022

CINO ID Cards Issue Report - CINO Cards

CINO ID Cards are currently experiencing a partial outage due to an issue with CS-Gold services, which affects some CINO card services including adding funds and paying for printing services on campus. ITS and the vendor, CBORD, are working on a resolution.

Sunday January 16, 2022

No incidents reported

Saturday January 15, 2022

No incidents reported

Friday January 14, 2022

No incidents reported

Thursday January 13, 2022

No incidents reported