We are experiencing an issue with analog phone service lines. The cause has been identified. There has been fiber line damage which has caused a mass outage affecting the Grand Strand area. An update will be provided as we receive further information.
As of the most recent update received at 9:22pm analog phone services on campus has been restored.
Additional hardware issues are being investigated. Technicians have been dispatched to another location to troubleshoot further.
There remains no estimated time of repair. Updates to this outage report will continue as we receive further information.
Crews have finished the repair where the identified fiber had been damaged. However, there continues to be loss of service through the provider.
Additional technicians were dispatched this morning and continue to work diligently on restoring service.
Fiber cut has been located. Crews have been dispatched and are expected to be onsite around 10:30pm. There has not yet been an estimated time of repair provided.
