Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - Self-Service

ITS will be performing required maintenance on the following system. Please plan accordingly.

System: Self-Service (https://sservice.coastal.edu/Student/)

Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.

Duration: 1 hour

Impact: During this maintenance window, Self-Service will not be accessible.

Past Incidents

Friday November 4, 2022

No incidents reported

Thursday November 3, 2022

No incidents reported

Wednesday November 2, 2022

No incidents reported

Tuesday November 1, 2022

Issue Report - Internet Services and VoIP Telephone Services

CCU is currently experiencing intermittent issues with VoIP telephone services and Internet services. ITS technicians are working with Segra to further determine the situation and a solution. An update will be provided as soon as we have more information.

  • The issues with VoIP telephone services and Internet services on campus have been fully restored.

    • Monday October 31, 2022

    No incidents reported

    Sunday October 30, 2022

    No incidents reported

    Saturday October 29, 2022

    No incidents reported

    Friday October 28, 2022

    Microsoft 365 / Email Issue Report - Microsoft 365

    Currently, users may experience log-in issues with Microsoft Teams and possibly other Microsoft applications installed on your computer. ITS is aware of the situation and is monitoring progress through our Microsoft representative. If you are experiencing issues, please use the web version of Microsoft 365 at https://portal.office.com until this issue is resolved.

  • All Microsoft services are operational. If you are still experiencing issues, please call x5000 or enter an ITS ticket at http://5000.coastal.edu for support.

    • Thursday October 27, 2022

    No incidents reported

    Wednesday October 26, 2022

    Internet access Issue Report - Internet access

    We are currently experiencing internet access issues. . ITS is investigating the issue and working with our internet service provider Segra for additional support.

  • All internet access issues are now resolved.

    • Tuesday October 25, 2022

    No incidents reported

    Monday October 24, 2022

    No incidents reported

    Sunday October 23, 2022

    No incidents reported

    Saturday October 22, 2022

    No incidents reported

    Friday October 21, 2022

    No incidents reported

    Thursday October 20, 2022

    Self-Service Self-Service Issues

    Self-Service is currently experiencing performance issues.

  • Self-Service is operational.