All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - CINO Card services / CS GOLD system

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold. View the maintenance details and potential impacts for CINO Card services below. ITS will send out an email notice as soon as the maintenance is complete.

System: CBORD CS Gold Server for CCU CINO Card services

Maintenance Date and Time: Monday, Jan. 27, 2025, from 7-9 a.m.

Expected Duration: 1-2 hours

Impact: There may be periodic downtimes and/or interruptions for issuing new CINO Cards, the use of meal plans, and the use of CINO cash throughout the maintenance period. Door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, some door schedules may be interrupted. Additionally, food locations will cache the transactions and therefore not deny any transactions.

Past Incidents

Monday March 27, 2023

No incidents reported

Sunday March 26, 2023

No incidents reported

Saturday March 25, 2023

No incidents reported

Friday March 24, 2023

No incidents reported

Thursday March 23, 2023

25Live Issue Report

We are currently experiencing issues with saving events in 25Live. All other 25Live functionality appears to be working as intended. We are working directly with CollegeNET to get a resolution. Thank you for your patience.

Wednesday March 22, 2023

No incidents reported

Tuesday March 21, 2023

No incidents reported

Monday March 20, 2023

No incidents reported

Sunday March 19, 2023

No incidents reported

Saturday March 18, 2023

No incidents reported

Friday March 17, 2023

No incidents reported

Thursday March 16, 2023

No incidents reported

Wednesday March 15, 2023

TutorTrac/TracCloud Issue Report - TutorTrac Outage

We are experiencing an issue with TutorTrac that is affecting access to scheduling and using TutorTrac services. ITS is working with the vendor, Redrock Software, to further determine the situation and a solution. An update will be provided as soon as one is available.

Tuesday March 14, 2023

No incidents reported

Monday March 13, 2023

No incidents reported