Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Past Incidents

Wednesday November 8, 2023

No incidents reported

Tuesday November 7, 2023

No incidents reported

Monday November 6, 2023

No incidents reported

Sunday November 5, 2023

No incidents reported

Saturday November 4, 2023

No incidents reported

Friday November 3, 2023

No incidents reported

Thursday November 2, 2023

25Live 25Live Scheduling Service is experiencing issues

We are experiencing an interruption of services for 25Live/Scheduling. This is affecting access to event scheduling, including university calendars. ITS is actively working with the vendor (CollegeNET) to return functionality as soon as possible.

  • 25Live services have been fully restored.

  • We received an update from CollegeNET: "On Thursday, November 2, CollegeNET experienced a service outage due to a near complete power failure at our data center. This incident began at approximately 5 AM PT and continues to the present. During this outage, all Series25® services are temporarily unavailable. We understand the importance of these services to your operations and apologize for any inconvenience this may cause. Our IT team is actively managing the situation, with personnel on-site at the data center. Rest assured that they are prepared to restore our services as soon as power is fully restored within our server area. Series25 services will resume when our data center regains power. We will notify you as soon as our services are back online. You are our top priority, and we appreciate your patience and understanding as we work to resolve this issue."

    • Wednesday November 1, 2023

    No incidents reported

    Tuesday October 31, 2023

    No incidents reported

    Monday October 30, 2023

    No incidents reported

    Sunday October 29, 2023

    No incidents reported

    Saturday October 28, 2023

    No incidents reported

    Friday October 27, 2023

    No incidents reported

    Thursday October 26, 2023

    Issue Report - University Place Network and VoIP Telephone Service Interruption

    CCU is currently experiencing a network service outage at University Place due to an HTC service interruption. This affects the wired network, wireless network, and VoIP (telephone) services at UP. ITS technicians are monitoring this situation with HTC while they resolve their service interruption. An update will be provided as soon as we have more information.

  • HTC and Segra reports the fiber has been repaired and while confirming service we found service was restored at 7:25pm

  • The root cause has been identified and confirmed as an HTC service issue caused by fiber cut. ITS technicians were informed that the repair team is in route. There was not an estimated time frame provided.

    • Wednesday October 25, 2023

    No incidents reported