Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Partial Outage

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Maintenance

ITS Maintenance Notice - Server Environments

ITS will be performing required hardware upgrades on multiple systems. Please plan accordingly.

System: Server Environments (Virtual)

Maintenance Date and Time: Sunday, August 10, 2025, from 9 a.m. to 7 p.m. and Monday, August 11, 2025, from 10 a.m. to 6 p.m.

Duration: Approximately two days

Impact: This maintenance is required to support many of Coastal Carolina University's important systems and services, including MyCCU, Self-Service, CCU website, Perceptive Content, Ellucian Colleague, and others. Due to the implementation of redundancy technologies, no service disruptions are currently anticipated. However, in the event that any disruptions do occur, ITS will issue further communications and provide updates on the Status Page.

Past Incidents

Tuesday November 14, 2023

No incidents reported

Monday November 13, 2023

No incidents reported

Sunday November 12, 2023

No incidents reported

Saturday November 11, 2023

No incidents reported

Friday November 10, 2023

No incidents reported

Thursday November 9, 2023

No incidents reported

Wednesday November 8, 2023

No incidents reported

Tuesday November 7, 2023

No incidents reported

Monday November 6, 2023

No incidents reported

Sunday November 5, 2023

No incidents reported

Saturday November 4, 2023

No incidents reported

Friday November 3, 2023

No incidents reported

Thursday November 2, 2023

25Live 25Live Scheduling Service is experiencing issues

We are experiencing an interruption of services for 25Live/Scheduling. This is affecting access to event scheduling, including university calendars. ITS is actively working with the vendor (CollegeNET) to return functionality as soon as possible.

25Live services have been fully restored.

We received an update from CollegeNET: "On Thursday, November 2, CollegeNET experienced a service outage due to a near complete power failure at our data center. This incident began at approximately 5 AM PT and continues to the present. During this outage, all Series25® services are temporarily unavailable. We understand the importance of these services to your operations and apologize for any inconvenience this may cause. Our IT team is actively managing the situation, with personnel on-site at the data center. Rest assured that they are prepared to restore our services as soon as power is fully restored within our server area. Series25 services will resume when our data center regains power. We will notify you as soon as our services are back online. You are our top priority, and we appreciate your patience and understanding as we work to resolve this issue."

Wednesday November 1, 2023

No incidents reported

Tuesday October 31, 2023

No incidents reported