Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - Self-Service

ITS will be performing required maintenance on the following system. Please plan accordingly.

System: Self-Service (https://sservice.coastal.edu/Student/)

Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.

Duration: 1 hour

Impact: During this maintenance window, Self-Service will not be accessible.

Past Incidents

Thursday November 16, 2023

WiFi - CCUguest Wireless guest access CCUguest is experiencing issues

The security vendor that provides guest credentials are experiencing issues with sending text via their AWS services. They are aware of the problem and CCU ITS is monitoring.

Users may work around the problem by disconnecting from WiFi temporarily to receive the emails containing the credentials via another internet source such as cell service or hotspot.

  • Issues with CCUGuest WiFi SMS text delivery services have been resolved.

    • Wednesday November 15, 2023

    No incidents reported

    Tuesday November 14, 2023

    No incidents reported

    Monday November 13, 2023

    No incidents reported

    Sunday November 12, 2023

    No incidents reported

    Saturday November 11, 2023

    No incidents reported

    Friday November 10, 2023

    No incidents reported

    Thursday November 9, 2023

    No incidents reported

    Wednesday November 8, 2023

    No incidents reported

    Tuesday November 7, 2023

    No incidents reported

    Monday November 6, 2023

    No incidents reported

    Sunday November 5, 2023

    No incidents reported

    Saturday November 4, 2023

    No incidents reported

    Friday November 3, 2023

    No incidents reported

    Thursday November 2, 2023

    25Live 25Live Scheduling Service is experiencing issues

    We are experiencing an interruption of services for 25Live/Scheduling. This is affecting access to event scheduling, including university calendars. ITS is actively working with the vendor (CollegeNET) to return functionality as soon as possible.

  • 25Live services have been fully restored.

  • We received an update from CollegeNET: "On Thursday, November 2, CollegeNET experienced a service outage due to a near complete power failure at our data center. This incident began at approximately 5 AM PT and continues to the present. During this outage, all Series25® services are temporarily unavailable. We understand the importance of these services to your operations and apologize for any inconvenience this may cause. Our IT team is actively managing the situation, with personnel on-site at the data center. Rest assured that they are prepared to restore our services as soon as power is fully restored within our server area. Series25 services will resume when our data center regains power. We will notify you as soon as our services are back online. You are our top priority, and we appreciate your patience and understanding as we work to resolve this issue."