All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - Load Balancer supporting CCU essential services, such as Colleague, MyCCU, Self-Service, VPN services and more

ITS will be performing a required maintenance on the following system that supports many of CCU’s essential services and systems. Please plan accordingly.

System: Load Balancer

Maintenance Date and Time: Sunday, Dec. 1, 2024, beginning at 9 p.m.

Expected Duration: 5 minutes

Impact: The following services will be unavailable for about 30 seconds: VPN services, Colleague, Colleague UI, Self-Service, MyCCU, Perceptive Content services, and login access to PeopleAdmin.

Past Incidents

Thursday August 8, 2024

No incidents reported

Wednesday August 7, 2024

No incidents reported

Tuesday August 6, 2024

No incidents reported

Monday August 5, 2024

Issue Report - ITS developed web applications and forms

ITS reports that there are currently performance issues for all ITS developed web applications or forms for various services on campus. Examples of ITS developed forms or applications include CCU Vehicle Decal Order form, Colleague Access Request form, and other custom developed forms and applications. ITS uses a third-party component in the applications, which is currently failing. The vendor and ITS are working together to resolve this integration issue. As estimated time for resolution is not yet available, but will be communicated as soon as possible.

The previously reported issues with ITS developed web applications or forms are now resolved. If you still need assistance with an ITS developed web application or form, submit an ITS Web Services ticket at https://5000.coastal.edu.

The ITS web services team expects to resolve the system integration issues by the end of today. We will update this notice accordingly once the resolution is completed. We apologize for the inconvenience.

The ITS web services team has performed a couple of temporary fixes on ITS web-based forms and application, until the integration issue is permanently resolved. Updates regarding a permanent resolution will be communicated as soon as possible.

Sunday August 4, 2024

No incidents reported

Saturday August 3, 2024

No incidents reported

Friday August 2, 2024

No incidents reported

Thursday August 1, 2024

No incidents reported

Wednesday July 31, 2024

No incidents reported

Tuesday July 30, 2024

No incidents reported

Monday July 29, 2024

No incidents reported

Sunday July 28, 2024

No incidents reported

Saturday July 27, 2024

No incidents reported

Friday July 26, 2024

No incidents reported

Thursday July 25, 2024

No incidents reported