Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance Notice - CS Gold System for CCU CINO Card services

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold on Thursday, June 12 at 3 p.m. View the maintenance details and potential impacts for CINO Card services below.

System: CS Gold System for CCU CINO Card services

Maintenance Date and Time: Thursday, June 12, 2025, from 3-5 p.m.

Expected Duration: 1-2 hours

Impacts: There may be periodic downtimes and/or interruptions for CINO Card Services and door access, such as issuing new CINO Cards, the use of meal plans, and the use of CINO cash for any purchase on or off-campus throughout the maintenance period.

For food locations that are open on campus and off-campus retailers, the terminals should store transactions in offline mode and services should not be interrupted.

Also, due to current system configurations, door access in Thompson Library, Hampton Hall, and ACE (615 Hwy 544) buildings will not work in an offline mode, and will experience interruptions during the maintenance window – please plan accordingly.

For all other campus buildings, door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, it is possible that some door schedules may be interrupted.

ITS will send out an email notice when the maintenance is complete.

Past Incidents

Thursday August 15, 2024

No incidents reported

Wednesday August 14, 2024

No incidents reported

Tuesday August 13, 2024

No incidents reported

Monday August 12, 2024

No incidents reported

Sunday August 11, 2024

No incidents reported

Saturday August 10, 2024

No incidents reported

Friday August 9, 2024

No incidents reported

Thursday August 8, 2024

No incidents reported

Wednesday August 7, 2024

No incidents reported

Tuesday August 6, 2024

No incidents reported

Monday August 5, 2024

Issue Report - ITS developed web applications and forms

ITS reports that there are currently performance issues for all ITS developed web applications or forms for various services on campus. Examples of ITS developed forms or applications include CCU Vehicle Decal Order form, Colleague Access Request form, and other custom developed forms and applications. ITS uses a third-party component in the applications, which is currently failing. The vendor and ITS are working together to resolve this integration issue. As estimated time for resolution is not yet available, but will be communicated as soon as possible.

Sunday August 4, 2024

No incidents reported

Saturday August 3, 2024

No incidents reported

Friday August 2, 2024

No incidents reported

Thursday August 1, 2024

No incidents reported