Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Network upgrade for Atlantic Hall

ITS will be performing maintenance on the network servicing Atlantic Hall. Please plan accordingly.

System: Internet and Telephone Network Equipment for Atlantic Hall

Maintenance Date and Time: Friday, Sept. 5, 2025, from 6:30 a.m.-7:30 a.m.

Duration: Expected impact is 30-45 minutes

Impact: During this maintenance window, the occupants of the building will experience intermittent outages for all internet and VoIP telephone services.

ITS Maintenance - TerminalFour (T4)

The following email has been sent to T4 Moderators on Sept. 2, 2025.

ITS has scheduled a required update for the TerminalFour (T4) system. Please plan accordingly.

System: TerminalFour (T4)

Maintenance Date and Time: Tuesday, Sept. 16, 2025, from 6-7 a.m.

Duration: 1 hour

Impact: T4 will not be available during the maintenance window. Normal operations are expected to resume on Tuesday, Sept. 16 by 7 a.m. ITS will inform users by email when T4 is available again.

Past Incidents

Sunday August 18, 2024

WiFi - CCUResNet Cypress experiencing partial WiFi coverage

Areas of Cypress hall are experiencing WiFi outage due to the recent electrical storm.

  • Damaged equipment has been received and completed. Services restored

    • Saturday August 17, 2024

    No incidents reported

    Friday August 16, 2024

    No incidents reported

    Thursday August 15, 2024

    No incidents reported

    Wednesday August 14, 2024

    No incidents reported

    Tuesday August 13, 2024

    No incidents reported

    Monday August 12, 2024

    No incidents reported

    Sunday August 11, 2024

    No incidents reported

    Saturday August 10, 2024

    No incidents reported

    Friday August 9, 2024

    No incidents reported

    Thursday August 8, 2024

    No incidents reported

    Wednesday August 7, 2024

    No incidents reported

    Tuesday August 6, 2024

    No incidents reported

    Monday August 5, 2024

    Issue Report - ITS developed web applications and forms

    ITS reports that there are currently performance issues for all ITS developed web applications or forms for various services on campus. Examples of ITS developed forms or applications include CCU Vehicle Decal Order form, Colleague Access Request form, and other custom developed forms and applications. ITS uses a third-party component in the applications, which is currently failing. The vendor and ITS are working together to resolve this integration issue. As estimated time for resolution is not yet available, but will be communicated as soon as possible.

  • The previously reported issues with ITS developed web applications or forms are now resolved. If you still need assistance with an ITS developed web application or form, submit an ITS Web Services ticket at https://5000.coastal.edu.

  • The ITS web services team expects to resolve the system integration issues by the end of today. We will update this notice accordingly once the resolution is completed. We apologize for the inconvenience.

  • The ITS web services team has performed a couple of temporary fixes on ITS web-based forms and application, until the integration issue is permanently resolved. Updates regarding a permanent resolution will be communicated as soon as possible.

    • Sunday August 4, 2024

    No incidents reported