Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance Notice - CS Gold System for CCU CINO Card services

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold on Thursday, June 12 at 3 p.m. View the maintenance details and potential impacts for CINO Card services below.

System: CS Gold System for CCU CINO Card services

Maintenance Date and Time: Thursday, June 12, 2025, from 3-5 p.m.

Expected Duration: 1-2 hours

Impacts: There may be periodic downtimes and/or interruptions for CINO Card Services and door access, such as issuing new CINO Cards, the use of meal plans, and the use of CINO cash for any purchase on or off-campus throughout the maintenance period.

For food locations that are open on campus and off-campus retailers, the terminals should store transactions in offline mode and services should not be interrupted.

Also, due to current system configurations, door access in Thompson Library, Hampton Hall, and ACE (615 Hwy 544) buildings will not work in an offline mode, and will experience interruptions during the maintenance window – please plan accordingly.

For all other campus buildings, door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, it is possible that some door schedules may be interrupted.

ITS will send out an email notice when the maintenance is complete.

Past Incidents

Thursday November 28, 2024

No incidents reported

Wednesday November 27, 2024

No incidents reported

Tuesday November 26, 2024

Telephone Services Analog phone services and service lines down

We are experiencing an issue with analog phone services including fax and emergency communication lines. ITS technicians are working with the service provider to further determine the situation and a solution. An update will be provided when more information is available.

Monday November 25, 2024

No incidents reported

Sunday November 24, 2024

No incidents reported

Saturday November 23, 2024

No incidents reported

Friday November 22, 2024

No incidents reported

Thursday November 21, 2024

No incidents reported

Wednesday November 20, 2024

No incidents reported

Tuesday November 19, 2024

No incidents reported

Monday November 18, 2024

No incidents reported

Sunday November 17, 2024

No incidents reported

Saturday November 16, 2024

No incidents reported

Friday November 15, 2024

Printing: Computer Labs/Library Issue Report

We are experiencing a vendor issue that is affecting access to printing services for CCUprint. ITS technicians are working with our service provider to further determine the situation and a solution. An update will be provided when we have more information.

Thursday November 14, 2024

No incidents reported