Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance Notice - CS Gold System for CCU CINO Card services

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold on Thursday, June 12 at 3 p.m. View the maintenance details and potential impacts for CINO Card services below.

System: CS Gold System for CCU CINO Card services

Maintenance Date and Time: Thursday, June 12, 2025, from 3-5 p.m.

Expected Duration: 1-2 hours

Impacts: There may be periodic downtimes and/or interruptions for CINO Card Services and door access, such as issuing new CINO Cards, the use of meal plans, and the use of CINO cash for any purchase on or off-campus throughout the maintenance period.

For food locations that are open on campus and off-campus retailers, the terminals should store transactions in offline mode and services should not be interrupted.

Also, due to current system configurations, door access in Thompson Library, Hampton Hall, and ACE (615 Hwy 544) buildings will not work in an offline mode, and will experience interruptions during the maintenance window – please plan accordingly.

For all other campus buildings, door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, it is possible that some door schedules may be interrupted.

ITS will send out an email notice when the maintenance is complete.

Past Incidents

Sunday April 27, 2025

No incidents reported

Saturday April 26, 2025

No incidents reported

Friday April 25, 2025

VPN Services VPN services experiencing issues

Due to an issue with a circuit provided by our ISP, CCU is experiencing VPN issues. ITS is aware and has opened a case with the ISP provider.

Thursday April 24, 2025

No incidents reported

Wednesday April 23, 2025

No incidents reported

Tuesday April 22, 2025

No incidents reported

Monday April 21, 2025

No incidents reported

Sunday April 20, 2025

No incidents reported

Saturday April 19, 2025

No incidents reported

Friday April 18, 2025

Microsoft 365 / Email Microsoft 365 Issues

Microsoft 365 is experiencing ongoing intermittent issues. Impacted services may include, but aren't limited to, SharePoint Online, OneDrive for Business, Microsoft Teams, and Microsoft 365 apps.

ITS is aware of the situation, has reported the issues, and is monitoring progress through our Microsoft representative.

Thursday April 17, 2025

No incidents reported

Wednesday April 16, 2025

No incidents reported

Tuesday April 15, 2025

No incidents reported

Monday April 14, 2025

No incidents reported

Sunday April 13, 2025

No incidents reported