Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - TerminalFour (T4)

The following email has been sent to T4 Moderators on Sept. 2, 2025.

ITS has scheduled a required update for the TerminalFour (T4) system. Please plan accordingly.

System: TerminalFour (T4)

Maintenance Date and Time: Tuesday, Sept. 16, 2025, from 6-7 a.m.

Duration: 1 hour

Impact: T4 will not be available during the maintenance window. Normal operations are expected to resume on Tuesday, Sept. 16 by 7 a.m. ITS will inform users by email when T4 is available again.

Past Incidents

Saturday August 9, 2025

No incidents reported

Friday August 8, 2025

No incidents reported

Thursday August 7, 2025

No incidents reported

Wednesday August 6, 2025

No incidents reported

Tuesday August 5, 2025

No incidents reported

Monday August 4, 2025

Telephone Services Issue Report

Reports have been made to CCU ITS that there are possible issue with incoming phone calls. Calls appear to drop or come in as dead air with no sound either end. A trouble ticket has been opened with the campus phone service provider to initiate and investigation as to the cause.

  • Following troubleshooting, the issue was identified as local hardware. There are no longer reports of incoming call issues on campus.

    • Sunday August 3, 2025

    No incidents reported

    Saturday August 2, 2025

    No incidents reported

    Friday August 1, 2025

    No incidents reported

    Thursday July 31, 2025

    WiFi - CCUResNet Network services currently down/limited UP950, UP960 and UP970

    Network services currently down/limited UP950, UP960 and UP970

    Following the storms the last 24 hours there are three (3) buildings in UP that require hardware (switch) replacements. We have started the process but the services will be down/limited in these locations until resolution.

  • All equipment was replaced and services are operational.

  • UP 950 is now fully back online.

    We are awaiting the final shipment of RMA wireless access points to replace in approximately 6 rooms affected (in UP960, UP970)

  • UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.

  • UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.

  • UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.

  • The replacement network switches are expected for arrival and install by Aug. 8, 2025.

    • Wednesday July 30, 2025

    Turnitin Turnitin Issue Report

    A recent platform update to Turnitin has caused some Turnitin assignments to become unresponsive when attempting to access grading functions. We are actively working with Turnitin Technical Support to resolve the issue.

  • After consultation with Turnitin, it was determined that the ongoing issue with Turnitin was related to a workflow change that impacts Turnitin assignments during a course copy. It is advised that instructors who use Turnitin to confirm all assignment settings after conducting a course content copy. Information related to the new standard assignment type, in Turnitin can be found at https://guides.turnitin.com/hc/en-us/articles/36213731816973-Creating-a-new-Standard-Assignment

    • Tuesday July 29, 2025

    No incidents reported

    Monday July 28, 2025

    No incidents reported

    Sunday July 27, 2025

    No incidents reported

    Saturday July 26, 2025

    No incidents reported