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Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Past Incidents

Friday August 15, 2025

Self-Service Issue Report - Self-Service and Perceptive Content

ITS has received reports of intermittent issues when accessing Self-Service (https://sservice.coastal.edu/Student/) and Perceptive Content. ITS is actively working with the vendor (Ellucian) to return functionality as soon as possible.

  • The previously reported issues are resolved. Services are operational.

  • Thursday August 14, 2025

    No incidents reported

    Wednesday August 13, 2025

    No incidents reported

    Tuesday August 12, 2025

    No incidents reported

    Monday August 11, 2025

    No incidents reported

    Sunday August 10, 2025

    No incidents reported

    Saturday August 9, 2025

    No incidents reported

    Friday August 8, 2025

    No incidents reported

    Thursday August 7, 2025

    No incidents reported

    Wednesday August 6, 2025

    No incidents reported

    Tuesday August 5, 2025

    No incidents reported

    Monday August 4, 2025

    Telephone Services Issue Report

    Reports have been made to CCU ITS that there are possible issue with incoming phone calls. Calls appear to drop or come in as dead air with no sound either end. A trouble ticket has been opened with the campus phone service provider to initiate and investigation as to the cause.

  • Following troubleshooting, the issue was identified as local hardware. There are no longer reports of incoming call issues on campus.

  • Sunday August 3, 2025

    No incidents reported

    Saturday August 2, 2025

    No incidents reported

    Friday August 1, 2025

    No incidents reported

    Thursday July 31, 2025

    WiFi - CCUResNet Network services currently down/limited UP950, UP960 and UP970

    Network services currently down/limited UP950, UP960 and UP970

    Following the storms the last 24 hours there are three (3) buildings in UP that require hardware (switch) replacements. We have started the process but the services will be down/limited in these locations until resolution.

  • All equipment was replaced and services are operational.

  • UP 950 is now fully back online.

    We are awaiting the final shipment of RMA wireless access points to replace in approximately 6 rooms affected (in UP960, UP970)

  • UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.

  • UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.

  • UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.

  • The replacement network switches are expected for arrival and install by Aug. 8, 2025.