All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
Repair to the damaged fiber optic has been completed as of 1:18 a.m. 7/31/2019. Routing of communications traffic has been returned to normal and services are back to a normal state.
Service issues will remain to occur intermittently. The service provider has staff on-site to repair the fiber optic cut. Estimated time to repair is still not available.
There is an issue with telephone services that is affecting access to off campus calling services. Spirit (Segra) technicians are currently on site to resolve the issue.
Initial reports from the service provider state there is a fiber optic issue and network / telephone traffic is being routed an alternate path but users may experience intermittent issues with call completion and voice quality. An update will be provided as we are informed.
All services have been restored.
Perceptive Content will be restarted at 5:00pm today. Expected downtime is < 5 minutes.
The replacement equipment has been installed and confirmed operational.
The replacement equipment has arrived on campus and will be installed tomorrow; 7/30/2019
We are experiencing an intermittent issue with network and telephone services that is affecting Laurel Hall only. ITS technicians have determined the situation and a solution and replacement equipment is due to be delivered and installed today. An update will be provided by end of today.
KACE SMA is back up.
The KACE System Management Appliance is undergoing a planned update and will be offline until approximately 10:00am.
No incidents reported.
Scheduled maintenance has been completed. All Perceptive Content services are fully functional and verified. Thank you.
System maintenance is currently underway. Users should not log into the system at this time.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
Until vendor corrects, ITS has put a work around in place.
ITS technicians are working with the vendor to resolve the partial outage issue. An update will be provided soon. CCU users may use the direct URL to access CCU Shuttle Tracker services during this time: https://coastalcarolina.ridesystems.net
Webadvisor issue has been resolved. All services restored as of 9:40 p.m.
Webadvisor will temporarily go offline for about 20 minutes starting at 9:20 PM for a required software update to resolve the previously reported issues. An update will be posted as soon as service is restored.
Ellucian/Datatel technicians have identified the issue and currently working with ITS system administrators on a resolution. Additional information will be provided as new updates are available.
We are experiencing an issue with WebAdvisor that is affecting access to search/register and budget displays. ITS and Ellucian technicians are working to further determine the situation and a solution. An update will be provided soon.