All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
Horry Telephone Cooperative (HTC) has announced that there will be cable maintenance and fiber splicing on the cable node located at the intersection of Carolina Road and Presbyterian Drive on Tuesday, Feb. 23, 2021 starting at 5 a.m. This maintenance is being completed to alleviate downstream bandwidth saturation and improve internet speeds. Service interruption should only be approximately 1 hour for cable service at Coastal Carolina University.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
Updates have been made and a possible resolution to the performance issues reported by users. This issue will be closely monitored until it is determined completely resolved.
We are experiencing an issue with VoIP telephone services that is affecting outbound telephone call processing. Reports of intermittent outbound call failures have been made. ITS is working diligently with SEGRA to further determine the situation and a solution. An update will be provided as soon as more information becomes available.
No incidents reported.
No incidents reported.
Maintenance Ticket #: MAINT-031120-262856
Maintenance Window Scheduled Start: Feb 14, 2021 12:00 AM EST Scheduled End: Feb 14, 2021 06:00 AM EST
Description of Work: Segra will be performing a software upgrade in Columbia, SC. Circuits will be down hard for approximately 30 minutes. This will affect Student VPN services ONLY.
No incidents reported.
No incidents reported.
We are experiencing an issue with the ITS Ticketing System / Online Request System. ITS technicians will perform maintenance at 2 p.m. to resolve the system issue. This will impact ITS, Student Computing Services and Moodle support online help desk requests. Expected downtime will be approximately 10 minutes.
No incidents reported.
No incidents reported.