All systems are operational.

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

  • Moodle

    Moodle is CCU's Learning Management System for academic classes and coursework.

    Operational
    Last updated 2025-10-30 12:14:15
  • Panorama for Digital Accessibility

    Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.

    Operational
    Last updated 2026-01-26 14:23:47
  • Self-Service

    Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.

    Operational
    Last updated 2025-11-24 13:30:42
  • TutorTrac/TracCloud

    Tutoring Center System

    Operational
    Last updated 2023-06-08 08:57:26
  • Turnitin

    Turnitin is a plagiarism checker used at Coastal Carolina University.

    Operational
    Last updated 2025-08-06 17:15:35
  • YuJa - Enterprise Video Platform

    The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.

    Operational
    Last updated 2023-06-08 08:57:26
  • Zoom

    Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.

    Operational
    Last updated 2023-06-08 08:57:26
  • 25Live

    Room scheduling and calendar system

    Operational
    Last updated 2023-11-03 07:39:25
  • Accommodate - Symplicity

    Operational
    Last updated 2023-06-08 08:57:26
  • Advocate GME - Symplicity

    Operational
    Last updated 2023-06-08 08:57:26
  • CINO ID Cards

    Operational
    Last updated 2023-06-08 08:57:26
  • Colleague (Datatel)

    Operational
    Last updated 2025-11-24 13:30:44
  • Cryptkeeper (DDPE)

    Dell Data Protection Encryption for endpoints management server

    Operational
    Last updated 2023-06-08 08:57:26
  • Informer Reporting

    Operational
    Last updated 2024-09-23 15:26:56
  • ITS Service Center (5000@coastal.edu)

    ITS Service Center email group

    Operational
    Last updated 2023-06-08 08:57:26
  • Ticketing System / KACE

    Ticketing System / KACE Systems Management Appliance

    Operational
    Last updated 2024-08-26 09:51:13
  • Microsoft 365 / Email

    Encompasses Microsoft Office 365 applications, including Outlook email

    Operational
    Last updated 2026-04-16 18:52:35
  • Microsoft Azure Authentication

    Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.

    Operational
    Last updated 2023-06-08 08:57:04
  • Moodle Employee Training Server

    Provides employee training through Moodle

    Operational
    Last updated 2023-06-08 08:57:04
  • PeopleAdmin

    PeopleAdmin is used and managed by Human Resources.

    Operational
    Last updated 2025-03-31 10:03:48
  • Perceptive Content (ImageNow)

    Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments

    Operational
    Last updated 2026-04-27 15:57:53
  • Printing: Computer Labs/Library

    Printing in computer labs and library

    Operational
    Last updated 2025-09-02 16:18:32
  • Remote Support (BeyondTrust)

    ITS remote support portal

    Operational
    Last updated 2023-06-08 08:57:04
  • Softdocs

    Operational
    Last updated 2023-06-08 08:57:04
  • Synoptix

    Synoptix Financial Reporting

    Operational
    Last updated 2023-06-08 08:57:04
  • TimeClock Plus

    Operational
    Last updated 2023-06-08 08:57:04
  • VPN Services

    VPN Services.

    Operational
    Last updated 2025-06-23 11:39:34
  • WiFi - CCUguest

    The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.

    Operational
    Last updated 2026-01-27 20:36:22
  • Internet access

    Access to the internet from campus network

    Operational
    Last updated 2026-01-27 20:36:30
  • Network Drives

    CCU Network Drives

    Operational
    Last updated 2026-01-27 20:36:44
  • WiFi - CCUResNet

    University Housing wireless network

    Operational
    Last updated 2026-03-17 20:05:02
  • WiFi - eduroam

    eduroam (education roaming) is CCU's Main campus wireless.

    Operational
    Last updated 2026-01-27 20:36:25
  • Wired - Campus Network

    Access to the network through a wired connection

    Operational
    Last updated 2026-06-15 14:21:04
  • High Performance Computing

    CCU High Performance Computing Cluster

    Operational
    Last updated 2022-07-12 10:34:08
  • Discovery Portal

    Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.

    Operational
    Last updated 2022-07-12 10:34:08
  • MyCCU

    MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.

    Operational
    Last updated 2025-11-24 13:30:47
  • t4 content management

    Operational
    Last updated 2023-03-07 07:39:22
  • Operational
    Last updated 2022-12-09 15:58:31
  • CCU Shuttle Tracker

    Web pages that display CCU shuttle pick up locations.

    Operational
    Last updated 2022-07-12 10:34:08
  • eBoards (Visix)

    Operational
    Last updated 2022-12-09 15:58:31
  • Fusion - Recreation Management Software

    FUSION is a recreation management software utilized by the recreation staff.

    Operational
    Last updated 2022-12-09 15:58:31
  • CCUCloud

    Operational
    Last updated 2022-12-09 15:58:31
  • Telephone Services

    Operational
    Last updated 2026-04-30 09:46:10

Planned Maintenance

Past Incidents

KACE Ticketing System Maintenance

5 years ago ·
Complete

ITS will perform a KACE Ticketing System update at 2:30 p.m. that will impact access to online ticketing services for Information Technology Services, Student Computing Services, and Moodle Services. Expected downtime will be approximately 30 minutes.

No incidents reported.

HTC Cable Service Interruption

5 years ago ·
Complete

Horry Telephone Cooperative (HTC) has announced that there will be cable maintenance and fiber splicing on the cable node located at the intersection of Carolina Road and Presbyterian Drive on Tuesday, Feb. 23, 2021 starting at 5 a.m. This maintenance is being completed to alleviate downstream bandwidth saturation and improve internet speeds. Service interruption should only be approximately 1 hour for cable service at Coastal Carolina University.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

5 years ago ·
Fixed

Fixed

5 years ago ·

Updates have been made and a possible resolution to the performance issues reported by users. This issue will be closely monitored until it is determined completely resolved.

5 years ago ·

We are experiencing an issue with VoIP telephone services that is affecting outbound telephone call processing. Reports of intermittent outbound call failures have been made. ITS is working diligently with SEGRA to further determine the situation and a solution. An update will be provided as soon as more information becomes available.

No incidents reported.

No incidents reported.

Scheduled maintenance to affect VPN services

5 years ago ·
Complete

Maintenance Ticket #: MAINT-031120-262856

Maintenance Window Scheduled Start: Feb 14, 2021 12:00 AM EST Scheduled End: Feb 14, 2021 06:00 AM EST

Description of Work: Segra will be performing a software upgrade in Columbia, SC. Circuits will be down hard for approximately 30 minutes. This will affect Student VPN services ONLY.

No incidents reported.

No incidents reported.

Issue Report - ITS Ticketing System / KACE

5 years ago ·
Complete

We are experiencing an issue with the ITS Ticketing System / Online Request System. ITS technicians will perform maintenance at 2 p.m. to resolve the system issue. This will impact ITS, Student Computing Services and Moodle support online help desk requests. Expected downtime will be approximately 10 minutes.