All systems are operational.

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Planned maintenance

  • Work has been scheduled for Friday July 10th, 2026 beginning at 6:00am. This work may last up to 12 hours causing intermittent and long periods of down time for Internet services and VoIP in the following locations:

    Coastal Science Center 450 Century Circle (all portions) Tennis Complex Intramural Fields building and Atlantic Hall

Past incidents

4 years ago
Fixed

Fixed

4 years ago

Analog phone services have been restored.

4 years ago
Fixed

Fixed

4 years ago

Analog phone services have been restored.

Identified

4 years ago

The cause for the outage has been identified and is under repair. Estimated time for repair by our service provider is currently 9:30pm. Additional updates will be provided as they are made available.

Identified

4 years ago

Our service provider has identified the issue is related to a fiber optic cut. Technicians are onsite working to restore communications. There has not been an estimated time for repair provided. Updates will be posted as they are made available.

Reported

4 years ago

We are experiencing an issue that affects analog phone lines. This includes fax lines, elevator communication lines, and alarm service lines. ITS and SEGRA technicians are working to further determine the situation and a solution. An update will be provided as soon as additional information is known.

Fixed

4 years ago

AWS Update: "With the network device issues resolved, we are now working towards recovery of any impaired services. " For more information, visit https://status.aws.amazon.com/.

Watching

4 years ago

AWS Update: "The root cause of this issue is an impairment of several network devices. We continue to work toward mitigation, and are actively working on a number of different mitigation and resolution actions. While we have observed some early signs of recovery, we do not have an ETA for full recovery...We will continue to provide updates here as we have more information to share." For more information, visit https://status.aws.amazon.com/.

Reported

4 years ago

CCU services are experiencing effects from a reported outage of Amazon Web Services (AWS) cloud servers. This outage is causing slow loading or failures for systems and services that use AWS services, such as Respondus Lockdown Browser and Monitor, Ally, RIVS Interview Stream services, and potentially other systems/services using AWS as this issue persists. ITS is monitoring this situation as it evolves.

No incidents reported.

No incidents reported.

No incidents reported.

Fixed

4 years ago

CCU was experiencing an internet and phone access outage due to off-campus issues around 2:30 p.m.

Internet and phone connectivity are restored as of 3 p.m. ITS is working with Segra and HTC to ensure they are continuing to resolve all connectivity issues.

No incidents reported.

ITS Maintenance for Informer

4 years ago
Complete

ITS has scheduled maintenance for the following system, please plan accordingly.

System: Informer / Informer Reporting

Maintenance Window Date and Time: Wednesday, Dec. 1 from 6 to 8 p.m.

Duration: 2 Hours

Impact: Informer will not be available during the maintenance window.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

Ticketing System / KACE Appliance Maintenance Wednesday, Nov. 24 at 7 p.m.

4 years ago
Complete

ITS has scheduled maintenance for the following systems, please plan accordingly.

System: Ticketing System / KACE Appliance (https://5000.coastal.edu)

Maintenance Window Date and Time: Wednesday, Nov. 24 from 7 p.m. to 9 p.m.

Duration: 2 Hours

Impact: The Ticketing System / KACE Appliance will not be available during the maintenance window.