All systems are operational.

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

  • Moodle

    Moodle is CCU's Learning Management System for academic classes and coursework.

    Operational
    Last updated 2025-10-30 12:14:15
  • Panorama for Digital Accessibility

    Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.

    Operational
    Last updated 2026-01-26 14:23:47
  • Self-Service

    Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.

    Operational
    Last updated 2025-11-24 13:30:42
  • TutorTrac/TracCloud

    Tutoring Center System

    Operational
    Last updated 2023-06-08 08:57:26
  • Turnitin

    Turnitin is a plagiarism checker used at Coastal Carolina University.

    Operational
    Last updated 2025-08-06 17:15:35
  • YuJa - Enterprise Video Platform

    The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.

    Operational
    Last updated 2023-06-08 08:57:26
  • Zoom

    Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.

    Operational
    Last updated 2023-06-08 08:57:26
  • 25Live

    Room scheduling and calendar system

    Operational
    Last updated 2023-11-03 07:39:25
  • Accommodate - Symplicity

    Operational
    Last updated 2023-06-08 08:57:26
  • Advocate GME - Symplicity

    Operational
    Last updated 2023-06-08 08:57:26
  • CINO ID Cards

    Operational
    Last updated 2023-06-08 08:57:26
  • Colleague (Datatel)

    Operational
    Last updated 2025-11-24 13:30:44
  • Cryptkeeper (DDPE)

    Dell Data Protection Encryption for endpoints management server

    Operational
    Last updated 2023-06-08 08:57:26
  • Informer Reporting

    Operational
    Last updated 2024-09-23 15:26:56
  • ITS Service Center (5000@coastal.edu)

    ITS Service Center email group

    Operational
    Last updated 2023-06-08 08:57:26
  • Ticketing System / KACE

    Ticketing System / KACE Systems Management Appliance

    Operational
    Last updated 2024-08-26 09:51:13
  • Microsoft 365 / Email

    Encompasses Microsoft Office 365 applications, including Outlook email

    Operational
    Last updated 2026-04-16 18:52:35
  • Microsoft Azure Authentication

    Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.

    Operational
    Last updated 2023-06-08 08:57:04
  • Moodle Employee Training Server

    Provides employee training through Moodle

    Operational
    Last updated 2023-06-08 08:57:04
  • PeopleAdmin

    PeopleAdmin is used and managed by Human Resources.

    Operational
    Last updated 2025-03-31 10:03:48
  • Perceptive Content (ImageNow)

    Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments

    Operational
    Last updated 2026-04-27 15:57:53
  • Printing: Computer Labs/Library

    Printing in computer labs and library

    Operational
    Last updated 2025-09-02 16:18:32
  • Remote Support (BeyondTrust)

    ITS remote support portal

    Operational
    Last updated 2023-06-08 08:57:04
  • Softdocs

    Operational
    Last updated 2023-06-08 08:57:04
  • Synoptix

    Synoptix Financial Reporting

    Operational
    Last updated 2023-06-08 08:57:04
  • TimeClock Plus

    Operational
    Last updated 2023-06-08 08:57:04
  • VPN Services

    VPN Services.

    Operational
    Last updated 2025-06-23 11:39:34
  • WiFi - CCUguest

    The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.

    Operational
    Last updated 2026-01-27 20:36:22
  • Internet access

    Access to the internet from campus network

    Operational
    Last updated 2026-01-27 20:36:30
  • Network Drives

    CCU Network Drives

    Operational
    Last updated 2026-01-27 20:36:44
  • WiFi - CCUResNet

    University Housing wireless network

    Operational
    Last updated 2026-03-17 20:05:02
  • WiFi - eduroam

    eduroam (education roaming) is CCU's Main campus wireless.

    Operational
    Last updated 2026-01-27 20:36:25
  • Wired - Campus Network

    Access to the network through a wired connection

    Operational
    Last updated 2026-06-15 14:21:04
  • High Performance Computing

    CCU High Performance Computing Cluster

    Operational
    Last updated 2022-07-12 10:34:08
  • Discovery Portal

    Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.

    Operational
    Last updated 2022-07-12 10:34:08
  • MyCCU

    MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.

    Operational
    Last updated 2025-11-24 13:30:47
  • t4 content management

    Operational
    Last updated 2023-03-07 07:39:22
  • Operational
    Last updated 2022-12-09 15:58:31
  • CCU Shuttle Tracker

    Web pages that display CCU shuttle pick up locations.

    Operational
    Last updated 2022-07-12 10:34:08
  • eBoards (Visix)

    Operational
    Last updated 2022-12-09 15:58:31
  • Fusion - Recreation Management Software

    FUSION is a recreation management software utilized by the recreation staff.

    Operational
    Last updated 2022-12-09 15:58:31
  • CCUCloud

    Operational
    Last updated 2022-12-09 15:58:31
  • Telephone Services

    Operational
    Last updated 2026-04-30 09:46:10

Planned Maintenance

Past Incidents

4 years ago ·
Fixed

Fixed

4 years ago ·

As of the most recent update received at 9:22pm analog phone services on campus has been restored.

Investigating

4 years ago ·

Additional hardware issues are being investigated. Technicians have been dispatched to another location to troubleshoot further. There remains no estimated time of repair. Updates to this outage report will continue as we receive further information.

Identified

4 years ago ·

Crews have finished the repair where the identified fiber had been damaged. However, there continues to be loss of service through the provider. Additional technicians were dispatched this morning and continue to work diligently on restoring service.

Identified

4 years ago ·

Fiber cut has been located. Crews have been dispatched and are expected to be onsite around 10:30pm. There has not yet been an estimated time of repair provided.

4 years ago ·

We are experiencing an issue with analog phone service lines. The cause has been identified. There has been fiber line damage which has caused a mass outage affecting the Grand Strand area. An update will be provided as we receive further information.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

Fixed

4 years ago ·

No further issues seen. Marking this as resolved.

Watching

4 years ago ·

Identified communication issues between CCU and eduroam proxy servers (externally). Put work around in place bypassing eduroam proxies while event was occurring. Communication issue seems to have been resolved and we have removed the bypass. We will continue to monitor for the time being.

Identified

4 years ago ·

Issues with one radius server identified. Opened case with Vendor. We have put a workaround bypassing this radius server while the vendor investigates.

4 years ago ·

eduroam access in Kimbel Library only is experiencing issues.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

4 years ago ·
Fixed

Fixed

4 years ago ·

Last night, CollegeNET confirmed that all 25Live services have been fully restored to normal production levels.

4 years ago ·

25LIVE CollegeNET is currently experiencing technical issues that could result in slowed or interrupted Series25 services. CollegeNET Series25 Support Team is actively work to find solutions for these issues.