All systems are operational.

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Planned maintenance

  • Work has been scheduled for Friday July 10th, 2026 beginning at 6:00am. This work may last up to 12 hours causing intermittent and long periods of down time for Internet services and VoIP in the following locations:

    Coastal Science Center 450 Century Circle (all portions) Tennis Complex Intramural Fields building and Atlantic Hall

Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

Fixed

3 years ago

TutorTrac is now operational. Thank you for your patience.

Reported

3 years ago

We are experiencing an issue with TutorTrac that is affecting access to scheduling and using TutorTrac services. ITS is working with the vendor, Redrock Software, to further determine the situation and a solution. An update will be provided as soon as one is available.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

ITS Maintenance Notice - Ticketing System, https://5000.coastal.edu / KACE Appliance

3 years ago
Complete

ITS has scheduled maintenance for the following systems, please plan accordingly.

System: Ticketing System / KACE Appliance (https://5000.coastal.edu)

Maintenance Date and Time: Tuesday, March 7 from 7 p.m. to 10 p.m.

Duration: 3 Hours

Impact: The Ticketing System / KACE Appliance will not be available during the maintenance window due to a required systems upgrade and maintenance. This maintenance impacts the availability of the ITS, University Marketing and Communications, Human Resources and Equal Opportunity, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems for the duration of the maintenance window.

ITS Maintenance Notice - T4

3 years ago
Complete

ITS has scheduled maintenance for CCU's web content management system, TerminalFour, please plan accordingly.

System: TerminalFour (t4)

Maintenance Date & Time: Monday, March 6, 2023, beginning at 8 a.m.

Duration: All day

Impact: TerminalFour (T4) will undergo a required system upgrade. T4 will not be available during the entire maintenance window. This maintenance impacts the availability of editing or adding content in T4. Please do not log into T4 to make any web content changes until the maintenance is complete. Normal operations are expected to resume on Tuesday, March 7, 2023. ITS will notify T4 moderators when T4 is available.

March 6, 2023 8:12 a.m.: T4 maintenance is underway.

March 7, 2023 7:40 a.m.: T4 maintenance is complete, however, ITS is still monitoring the application.

No incidents reported.

No incidents reported.

No incidents reported.