All systems are operational.

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

  • Moodle

    Moodle is CCU's Learning Management System for academic classes and coursework.

    Operational
    Last updated 2025-10-30 12:14:15
  • Panorama for Digital Accessibility

    Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.

    Operational
    Last updated 2026-01-26 14:23:47
  • Self-Service

    Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.

    Operational
    Last updated 2025-11-24 13:30:42
  • TutorTrac/TracCloud

    Tutoring Center System

    Operational
    Last updated 2023-06-08 08:57:26
  • Turnitin

    Turnitin is a plagiarism checker used at Coastal Carolina University.

    Operational
    Last updated 2025-08-06 17:15:35
  • YuJa - Enterprise Video Platform

    The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.

    Operational
    Last updated 2023-06-08 08:57:26
  • Zoom

    Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.

    Operational
    Last updated 2023-06-08 08:57:26
  • 25Live

    Room scheduling and calendar system

    Operational
    Last updated 2023-11-03 07:39:25
  • Accommodate - Symplicity

    Operational
    Last updated 2023-06-08 08:57:26
  • Advocate GME - Symplicity

    Operational
    Last updated 2023-06-08 08:57:26
  • CINO ID Cards

    Operational
    Last updated 2023-06-08 08:57:26
  • Colleague (Datatel)

    Operational
    Last updated 2025-11-24 13:30:44
  • Cryptkeeper (DDPE)

    Dell Data Protection Encryption for endpoints management server

    Operational
    Last updated 2023-06-08 08:57:26
  • Informer Reporting

    Operational
    Last updated 2024-09-23 15:26:56
  • ITS Service Center (5000@coastal.edu)

    ITS Service Center email group

    Operational
    Last updated 2023-06-08 08:57:26
  • Ticketing System / KACE

    Ticketing System / KACE Systems Management Appliance

    Operational
    Last updated 2024-08-26 09:51:13
  • Microsoft 365 / Email

    Encompasses Microsoft Office 365 applications, including Outlook email

    Operational
    Last updated 2026-04-16 18:52:35
  • Microsoft Azure Authentication

    Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.

    Operational
    Last updated 2023-06-08 08:57:04
  • Moodle Employee Training Server

    Provides employee training through Moodle

    Operational
    Last updated 2023-06-08 08:57:04
  • PeopleAdmin

    PeopleAdmin is used and managed by Human Resources.

    Operational
    Last updated 2025-03-31 10:03:48
  • Perceptive Content (ImageNow)

    Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments

    Operational
    Last updated 2026-04-27 15:57:53
  • Printing: Computer Labs/Library

    Printing in computer labs and library

    Operational
    Last updated 2025-09-02 16:18:32
  • Remote Support (BeyondTrust)

    ITS remote support portal

    Operational
    Last updated 2023-06-08 08:57:04
  • Softdocs

    Operational
    Last updated 2023-06-08 08:57:04
  • Synoptix

    Synoptix Financial Reporting

    Operational
    Last updated 2023-06-08 08:57:04
  • TimeClock Plus

    Operational
    Last updated 2023-06-08 08:57:04
  • VPN Services

    VPN Services.

    Operational
    Last updated 2025-06-23 11:39:34
  • WiFi - CCUguest

    The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.

    Operational
    Last updated 2026-01-27 20:36:22
  • Internet access

    Access to the internet from campus network

    Operational
    Last updated 2026-01-27 20:36:30
  • Network Drives

    CCU Network Drives

    Operational
    Last updated 2026-01-27 20:36:44
  • WiFi - CCUResNet

    University Housing wireless network

    Operational
    Last updated 2026-03-17 20:05:02
  • WiFi - eduroam

    eduroam (education roaming) is CCU's Main campus wireless.

    Operational
    Last updated 2026-01-27 20:36:25
  • Wired - Campus Network

    Access to the network through a wired connection

    Operational
    Last updated 2026-06-15 14:21:04
  • High Performance Computing

    CCU High Performance Computing Cluster

    Operational
    Last updated 2022-07-12 10:34:08
  • Discovery Portal

    Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.

    Operational
    Last updated 2022-07-12 10:34:08
  • MyCCU

    MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.

    Operational
    Last updated 2025-11-24 13:30:47
  • t4 content management

    Operational
    Last updated 2023-03-07 07:39:22
  • Operational
    Last updated 2022-12-09 15:58:31
  • CCU Shuttle Tracker

    Web pages that display CCU shuttle pick up locations.

    Operational
    Last updated 2022-07-12 10:34:08
  • eBoards (Visix)

    Operational
    Last updated 2022-12-09 15:58:31
  • Fusion - Recreation Management Software

    FUSION is a recreation management software utilized by the recreation staff.

    Operational
    Last updated 2022-12-09 15:58:31
  • CCUCloud

    Operational
    Last updated 2022-12-09 15:58:31
  • Telephone Services

    Operational
    Last updated 2026-04-30 09:46:10

Planned Maintenance

Past Incidents

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

2 years ago ·
Fixed

Fixed

2 years ago ·

After close monitoring of its functionality, the ongoing issues with the Quickmail block in Moodle have been resolved. The full functionality of Moodle has been restored.

Identified

2 years ago ·

Moodle is currently functioning and users should be able to access courses now. The Quickmail block has been disabled as it was affecting performance. Please be patient as our hosting vendor works to get this resolved.

Identified

2 years ago ·

Issues with Moodle resumed again around 7 p.m. on Aug. 22, 2023.

This has been escalated to the external hosting vendor at 7 p.m on Aug. 22, 2023, to get it resolved.

Identified

2 years ago ·

Moodle issues were resolved for a short time yesterday beginning at 4 p.m.

2 years ago ·

Due to high traffic volumes, we are currently experiencing performance issues with the Moodle system. The Moodle Team is working as quickly as possible with our external hosting vendor to get this resolved. Additional updates will be forthcoming.

2 years ago ·
Fixed

Fixed

2 years ago ·

CollegeNET has confirmed that all 25Live services have been fully restored.

2 years ago ·

CollegeNET is currently experiencing technical issues that could result in slowed or interrupted Series25 services. This may affect 25Live services including event scheduling and university calendars. Other institutions utilizing 25Live are also experiencing similar issues. ITS will provide an update as soon as it is available.

2 years ago ·
Fixed

Fixed

2 years ago ·

The scheduled maintenance was successfully completed as planned by Ellucian engineers. Ellucian engineers continue to monitor closely.

Watching

2 years ago ·

MyCCU (https://myccu.coastal.edu) access is restored and operational. Ellucian engineers have made MyCCU enhancements throughout the day and improvements in performance are observed.

Maintenance Notice: There will be a period of downtime tonight, Aug. 21, 2023, between 10 p.m. Eastern to 2 a.m. Eastern on Aug. 22, 2023, while Ellucian engineers make additional changes to improve performance with MyCCU.

Identified

2 years ago ·

Ellucian engineers are still working on the full restoration of services.

Identified

2 years ago ·

Ellucian engineers have identified the issue causing problems for some MyCCU users and are working on remediation. We will provide updates as Ellucian continues to make progress.

2 years ago ·

We are experiencing a partial outage with MyCCU (https://myccu.coastal.edu). We are working with Ellucian, the vendor for MyCCU, to determine the cause. Updates will be provided as Ellucian works to identify and resolve the issue with MyCCU.

Until this issue is resolved, please access https://www.coastal.edu/myccudown for CCU resource links.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.