All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
No incidents reported.
No incidents reported.
ITS will be performing maintenance on the following systems. Please plan accordingly.
System: Internet and Telephone Services
Maintenance Date and Time: Wednesday, Aug. 14, 2024, from 6-8:30 a.m.
Duration: 2.5 hours
Impact: During the maintenance window, there will be occasional disruptions to internet, network, and telephone services affecting University Recreation areas in the HTC Center Building. Users in the impacted locations have been notified.
ITS has rescheduled maintenance on the following systems.
System: Internet and Telephone Services
Maintenance Date and Time: Tuesday, Aug. 13, 2024
Duration: One hour
Impact: The anticipated interruption will not exceed 30 minutes for all internet network and telephone services for all University Housing locations and Hicks Dining Hall.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
The previously reported issues with ITS developed web applications or forms are now resolved. If you still need assistance with an ITS developed web application or form, submit an ITS Web Services ticket at https://5000.coastal.edu.
The ITS web services team expects to resolve the system integration issues by the end of today. We will update this notice accordingly once the resolution is completed. We apologize for the inconvenience.
The ITS web services team has performed a couple of temporary fixes on ITS web-based forms and application, until the integration issue is permanently resolved. Updates regarding a permanent resolution will be communicated as soon as possible.
ITS reports that there are currently performance issues for all ITS developed web applications or forms for various services on campus. Examples of ITS developed forms or applications include CCU Vehicle Decal Order form, Colleague Access Request form, and other custom developed forms and applications. ITS uses a third-party component in the applications, which is currently failing. The vendor and ITS are working together to resolve this integration issue. As estimated time for resolution is not yet available, but will be communicated as soon as possible.
No incidents reported.
No incidents reported.
ITS will perform mandatory system maintenance on the following system. Please plan accordingly.
System: Perceptive Content
Maintenance Date and Time: Friday, Aug. 2, 2024, from 3-3:30 p.m.
Duration: 30 minutes
Impact: Perceptive Content will be unavailable and users will not be able to retrieve documents or approve invoices/forms during this time. In addition, new forms cannot be submitted. ITS is notifying students that the following online systems will also be unavailable during the maintenance window.
• https://www.coastal.edu/studentforms
• Financial Aid document upload
• Residency document upload
• Self Service Graduation Application