All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
No incidents reported.
No incidents reported.
The previously reported issues are resolved for the network services, including wireless internet and telephone services at the following locations: Thompson Library, Lib Jackson Student Union, CMC Health Center, and Public Safety.
ITS reports that users are experiencing issues with network services, including wireless internet and telephone services at the following locations: Thompson Library, Lib Jackson Student Union, CMC Health Center, and Public Safety. ITS technicians are working to identify and resolve the situation. An update will be provided as soon as possible.
The KACE Ticketing System / KACE Systems Management Appliance outage is resolved and all ticketing systems are operational.
The KACE Ticketing System / KACE Systems Management Appliance outage is resolved and all ticketing systems are operational.
ITS is experiencing an outage with the KACE Ticketing System / KACE Systems Management Appliance. This outage issue impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communications, HR Service Center, Human Resources and Equal Opportunity, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems. ITS and the vendor are working collaboratively to resolve the outage as quickly as possible.
View the recent email alert for alternative/temporary contact suggestions for the various offices that use the KACE Ticketing System.
No incidents reported.
No incidents reported.
No incidents reported.
ITS will be performing maintenance on the following systems. Please plan accordingly.
System: Internet and Telephone Services
Maintenance Date and Time: Thursday 8/22/2024 5:30am - 7:30am
Duration: 2.0 hours
Impact: During the maintenance window, there will be occasional disruptions to internet, network, and telephone services affecting Kingston Hall. Users in the impacted locations have been notified.
No incidents reported.
Moodle team has identified the issue and our host was able to optimize the site.
"The Office of Academic Technology is working on an active issue that is impacting Moodle load times and general connectivity and are working with the vendor to resolve the issue."
No incidents reported.
Damaged equipment has been received and completed. Services restored
Areas of Cypress hall are experiencing WiFi outage due to the recent electrical storm.
No incidents reported.
No incidents reported.
No incidents reported.
ITS will be performing maintenance on the following systems. Please plan accordingly.
System: Internet and Telephone Services
Maintenance Date and Time: Wednesday, Aug. 14, 2024, from 6-8:30 a.m.
Duration: 2.5 hours
Impact: During the maintenance window, there will be occasional disruptions to internet, network, and telephone services affecting University Recreation areas in the HTC Center Building. Users in the impacted locations have been notified.