All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
No incidents reported.
No incidents reported.
ITS will be performing required maintenance on the following systems at University Place. Please plan accordingly.
System: Internet and Telephone Services
Maintenance Date and Time: Monday, Oct. 7, 2024, from 7-8 a.m.
Duration: One hour
Impact: The anticipated interruption will not exceed 10-15 minutes for all internet network and telephone services for the following buildings: University Place (UP) Resident Halls, UP Administrative and Maintenance Buildings, UP Dining Hall, and UP Activity Building/District 54.
No incidents reported.
No incidents reported.
No incidents reported.
On Thursday, Oct. 3, we had reports of intermittent issues with incoming call audio from off-campus callers. Reports state that the incoming caller cannot be heard.
A case with the service provider was opened along with call examples. The service provider has indicated that the issue was isolated and the issues are resolved.
However, if you experience this issue please document the incoming caller ID phone number the on-campus extension the caller was trying to reach, the time/date of the call, and a brief description of the issue. Submit that information through a telephone support ticket by visiting 5000.coastal.edu
No incidents reported.
No incidents reported.
The telephone / voice quality and voicemail issues for incoming campus calls has been resolved.
If you encounter call quality problems following this email, please record the caller ID/telephone number, date, time of call, and a short description of the problem. Afterwards, go to https://5000.coastal.edu and submit an ITS telephone service request with these details.
We have had reports of poor voice quality on incoming telephone calls. We are working with the service provider to identify the root cause. Updates will be provided as they become available.
CCU’s vendor for CINO card services, CBORD, is performing a required upgrade for the CINO Card Services system, CS Gold. View the maintenance details and potential impacts for CINO Card Services below. ITS will send out an email notice as soon as the maintenance is complete.
Systems: CBORD CS Gold Server – CCU CINO Card Services
Maintenance Date and Time: Monday, Sept. 30, 2024 at 7 a.m.
Expected Duration: 1-2 hours
Impact: There may be periodic downtimes and/or interruptions for issuing new CINO ID Cards, the use of meal plans, and the use of CINO cash throughout the maintenance period. However, door access will work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. Additionally, food locations will cache the transactions and therefore not deny any transactions.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.