All systems are operational.

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Planned maintenance

  • Work has been scheduled for Friday July 10th, 2026 beginning at 6:00am. This work may last up to 12 hours causing intermittent and long periods of down time for Internet services and VoIP in the following locations:

    Coastal Science Center 450 Century Circle (all portions) Tennis Complex Intramural Fields building and Atlantic Hall

Past incidents

1 year ago
Fixed

Fixed

1 year ago

Performance issues resolved

Reported

1 year ago

We have had reports of VoIP telephone issues on campus. Phones occassionally display "No Service" and have no dial tone. We have opened a case with our provider and are working diligently with them to identify the cause. Updates will be provided as they are made available.

Maintenance Notice - HTC Fiber Relocation Impacts to Internet and Telephone Services for select areas

1 year ago
Complete

Next week on Tuesday, Dec. 17, HTC will be relocating fiber for the Highway 501 widening project. Please plan accordingly.

System: Internet and Telephone Services

Maintenance Date and Time: Tuesday, Dec. 17, 2024, at 7:30 a.m.

Duration: 10 minutes

Impact: ITS has prepared an alternate path for internet traffic to move to while HTC performs the fiber relocation work. The involved fiber will affect BCCMWS, CSC, Tennis, Atlantic Hall and 450 Century Circle. Traffic may be interrupted for 20 seconds when they break the fiber and another 20 seconds when they reconnect the fiber.

ITS Maintenance - eduroam wireless certificate renewal - Action may be required

1 year ago
Complete

CCU’s eduroam wireless service uses a digital certificate (safeconnect.coastal.edu) for secure user authentication. This digital certificate is renewed every year and is scheduled to be renewed on Monday, Dec. 16, 2024. ITS will send an email reminder to all CCU users on Monday, Dec. 16, 2024, and before spring 2025 classes begin

System: Wireless Services - eduroam

Maintenance Date and Time: Monday, Dec. 16, 2024, at 8 a.m.

Duration: 5 minutes

Impact: The wireless certificate will be renewed. Existing users may receive a prompt after Dec. 16, 2024, or on their next visit to the main campus, to update to the new certificate. You may accept the new certificate prompt or forget the eduroam wireless network on your device(s) and reconnect using the eduroam instructions provided:

For students: https://www.coastal.edu/scs/wireless/eduroam/

For faculty, staff, other users: https://www.coastal.edu/its/facultystaff/wirelesscampus/eduroam/

For additional information about the certificate renewal, visit https://www.coastal.edu/certificaterenewal/

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

ITS Maintenance - Load Balancer supporting CCU essential services, such as Colleague, MyCCU, Self-Service, VPN services and more

1 year ago
Complete

ITS will be performing a required maintenance on the following system that supports many of CCU’s essential services and systems. Please plan accordingly.

System: Load Balancer

Maintenance Date and Time: Wednesday, Dec. 4, 2024, beginning at 9 p.m.

Expected Duration: 5 minutes

Impact: The following services will be unavailable for about 30 seconds: VPN services, Colleague, Colleague UI, Self-Service, MyCCU, Perceptive Content services, and login access to PeopleAdmin.

No incidents reported.

No incidents reported.