All systems are operational.

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

  • Moodle

    Moodle is CCU's Learning Management System for academic classes and coursework.

    Operational
    Last updated 2025-10-30 12:14:15
  • Panorama for Digital Accessibility

    Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.

    Operational
    Last updated 2026-01-26 14:23:47
  • Self-Service

    Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.

    Operational
    Last updated 2025-11-24 13:30:42
  • TutorTrac/TracCloud

    Tutoring Center System

    Operational
    Last updated 2023-06-08 08:57:26
  • Turnitin

    Turnitin is a plagiarism checker used at Coastal Carolina University.

    Operational
    Last updated 2025-08-06 17:15:35
  • YuJa - Enterprise Video Platform

    The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.

    Operational
    Last updated 2023-06-08 08:57:26
  • Zoom

    Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.

    Operational
    Last updated 2023-06-08 08:57:26
  • 25Live

    Room scheduling and calendar system

    Operational
    Last updated 2023-11-03 07:39:25
  • Accommodate - Symplicity

    Operational
    Last updated 2023-06-08 08:57:26
  • Advocate GME - Symplicity

    Operational
    Last updated 2023-06-08 08:57:26
  • CINO ID Cards

    Operational
    Last updated 2023-06-08 08:57:26
  • Colleague (Datatel)

    Operational
    Last updated 2025-11-24 13:30:44
  • Cryptkeeper (DDPE)

    Dell Data Protection Encryption for endpoints management server

    Operational
    Last updated 2023-06-08 08:57:26
  • Informer Reporting

    Operational
    Last updated 2024-09-23 15:26:56
  • ITS Service Center (5000@coastal.edu)

    ITS Service Center email group

    Operational
    Last updated 2023-06-08 08:57:26
  • Ticketing System / KACE

    Ticketing System / KACE Systems Management Appliance

    Operational
    Last updated 2024-08-26 09:51:13
  • Microsoft 365 / Email

    Encompasses Microsoft Office 365 applications, including Outlook email

    Operational
    Last updated 2026-04-16 18:52:35
  • Microsoft Azure Authentication

    Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.

    Operational
    Last updated 2023-06-08 08:57:04
  • Moodle Employee Training Server

    Provides employee training through Moodle

    Operational
    Last updated 2023-06-08 08:57:04
  • PeopleAdmin

    PeopleAdmin is used and managed by Human Resources.

    Operational
    Last updated 2025-03-31 10:03:48
  • Perceptive Content (ImageNow)

    Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments

    Operational
    Last updated 2026-04-27 15:57:53
  • Printing: Computer Labs/Library

    Printing in computer labs and library

    Operational
    Last updated 2025-09-02 16:18:32
  • Remote Support (BeyondTrust)

    ITS remote support portal

    Operational
    Last updated 2023-06-08 08:57:04
  • Softdocs

    Operational
    Last updated 2023-06-08 08:57:04
  • Synoptix

    Synoptix Financial Reporting

    Operational
    Last updated 2023-06-08 08:57:04
  • TimeClock Plus

    Operational
    Last updated 2023-06-08 08:57:04
  • VPN Services

    VPN Services.

    Operational
    Last updated 2025-06-23 11:39:34
  • WiFi - CCUguest

    The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.

    Operational
    Last updated 2026-01-27 20:36:22
  • Internet access

    Access to the internet from campus network

    Operational
    Last updated 2026-01-27 20:36:30
  • Network Drives

    CCU Network Drives

    Operational
    Last updated 2026-01-27 20:36:44
  • WiFi - CCUResNet

    University Housing wireless network

    Operational
    Last updated 2026-03-17 20:05:02
  • WiFi - eduroam

    eduroam (education roaming) is CCU's Main campus wireless.

    Operational
    Last updated 2026-01-27 20:36:25
  • Wired - Campus Network

    Access to the network through a wired connection

    Operational
    Last updated 2026-06-15 14:21:04
  • High Performance Computing

    CCU High Performance Computing Cluster

    Operational
    Last updated 2022-07-12 10:34:08
  • Discovery Portal

    Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.

    Operational
    Last updated 2022-07-12 10:34:08
  • MyCCU

    MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.

    Operational
    Last updated 2025-11-24 13:30:47
  • t4 content management

    Operational
    Last updated 2023-03-07 07:39:22
  • Operational
    Last updated 2022-12-09 15:58:31
  • CCU Shuttle Tracker

    Web pages that display CCU shuttle pick up locations.

    Operational
    Last updated 2022-07-12 10:34:08
  • eBoards (Visix)

    Operational
    Last updated 2022-12-09 15:58:31
  • Fusion - Recreation Management Software

    FUSION is a recreation management software utilized by the recreation staff.

    Operational
    Last updated 2022-12-09 15:58:31
  • CCUCloud

    Operational
    Last updated 2022-12-09 15:58:31
  • Telephone Services

    Operational
    Last updated 2026-04-30 09:46:10

Planned Maintenance

Past Incidents

No incidents reported.

Fixed

1 year ago ·

The hardware failure has been resolved.

1 year ago ·

We are experiencing an issue with hardware failure at Thompson Library that is affecting access to all network-related services. ITS technicians are working to replace the hardware. An update will be provided as soon as possible.

Fixed

1 year ago ·

The hardware failure has been resolved.

1 year ago ·

We are experiencing an issue with hardware failure at the HTC Center that is affecting access to all network-related services. ITS technicians are working to replace the hardware. An update will be provided as soon as possible.

No incidents reported.

No incidents reported.

No incidents reported.

1 year ago ·
Fixed

Fixed

1 year ago ·

Network services have been fully restored.

Investigating

1 year ago ·

Network issues in Penny Hall, Brooks West Zone, and the Tennis Complex have been resolved. Coastal Science Center may still be experiencing some issues with wired network access.

1 year ago ·

We are experiencing issues in the following locations following weekend storms. Outages may include wired network, wireless network, and VoIP telephone services. The CCU Network team is troubleshooting and will work towards identification and resolution. We will provide updates as we are able.

Penny Hall Coastal Science Center Tennis Complex Brooks West Zone

No incidents reported.

ITS Maintenance Notice - CS Gold System for CCU CINO Card services

1 year ago ·
Complete

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold on Thursday, June 12 at 3 p.m. View the maintenance details and potential impacts for CINO Card services below.

System: CS Gold System for CCU CINO Card services

Maintenance Date and Time: Thursday, June 12, 2025, from 3-5 p.m.

Expected Duration: 1-2 hours

Impacts: There may be periodic downtimes and/or interruptions for CINO Card Services and door access, such as issuing new CINO Cards, the use of meal plans, and the use of CINO cash for any purchase on or off-campus throughout the maintenance period.

For food locations that are open on campus and off-campus retailers, the terminals should store transactions in offline mode and services should not be interrupted.

Also, due to current system configurations, door access in Thompson Library, Hampton Hall, and ACE (615 Hwy 544) buildings will not work in an offline mode, and will experience interruptions during the maintenance window – please plan accordingly.

For all other campus buildings, door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, it is possible that some door schedules may be interrupted.

ITS will send out an email notice when the maintenance is complete.

6/12/2025 at 3:15 PM Update: The maintenance has not started. Awaiting vendor support.

6/12/2025 at 3:45 PM Update: The maintenance has not started. Awaiting vendor support. If the maintenance needs to be rescheduled, ITS will send out a campuswide email.

6/12/2025 at 4 PM Update: The maintenance has started.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.