All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
Work has been scheduled for Friday July 10th, 2026 beginning at 6:00am. This work may last up to 12 hours causing intermittent and long periods of down time for Internet services and VoIP in the following locations:
Coastal Science Center 450 Century Circle (all portions) Tennis Complex Intramural Fields building and Atlantic Hall
All equipment was replaced and services are operational.
UP 950 is now fully back online.
We are awaiting the final shipment of RMA wireless access points to replace in approximately 6 rooms affected (in UP960, UP970)
UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.
UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.
UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.
The replacement network switches are expected for arrival and install by Aug. 8, 2025.
Network services currently down/limited UP950, UP960 and UP970
Following the storms the last 24 hours there are three (3) buildings in UP that require hardware (switch) replacements. We have started the process but the services will be down/limited in these locations until resolution.
After consultation with Turnitin, it was determined that the ongoing issue with Turnitin was related to a workflow change that impacts Turnitin assignments during a course copy. It is advised that instructors who use Turnitin to confirm all assignment settings after conducting a course content copy. Information related to the new standard assignment type, in Turnitin can be found at https://guides.turnitin.com/hc/en-us/articles/36213731816973-Creating-a-new-Standard-Assignment
A recent platform update to Turnitin has caused some Turnitin assignments to become unresponsive when attempting to access grading functions. We are actively working with Turnitin Technical Support to resolve the issue.
No incidents reported.
Please note that ITS has successfully completed required maintenance. You may need to clear cookies/cache (https://us.norton.com/blog/how-to/how-to-clear-cookies).
ITS will be performing required maintenance on the following system. Please plan accordingly.
System: Self-Service (https://sservice.coastal.edu/Student/)
Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.
Duration: 1 hour
Impact: During this maintenance window, Self-Service will not be accessible.
No incidents reported.
No incidents reported.
ITS will be utilizing the published Network Maintenance window schedule for this Friday, July 25th.
Maintenance Window: Scheduled Start: July 25, 2025 7:00 PM EST Scheduled End: July 25, 2025 08:00 PM EST
Description of Work: ITS will be upgrading the firmware on Core/distribution data switches, which requires a reboot. Services impacted will be all network/internet/telecommunications services in all locations. Expected service interruption is not anticipated to be more that 15 minutes.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
We are experiencing issues with network services located in Atheneum Hall. Services affected include wired network, wireless network, and VoIP telephone services. Technicians have been dispatched to investigate the issue. Updates will be provided as information becomes available.
No incidents reported.