All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
ITS will be performing required hardware upgrades on multiple systems. Please plan accordingly.
System: Server Environments (Virtual)
Maintenance Date and Time: Sunday, August 10, 2025, from 9 a.m. to 7 p.m. and Monday, August 11, 2025, from 10 a.m. to 6 p.m.
Duration: Approximately two days
Impact: This maintenance is required to support many of Coastal Carolina University's important systems and services, including MyCCU, Self-Service, CCU website, Perceptive Content, Ellucian Colleague, and others. Due to the implementation of redundancy technologies, no service disruptions are currently anticipated. However, in the event that any disruptions do occur, ITS will issue further communications and provide updates on the Status Page.
8/10/2025, 7 p.m. Update: The first day of maintenance is complete.
8/11/2025, 2:42 p.m. Update: The second day of maintenance is complete.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
Following troubleshooting, the issue was identified as local hardware. There are no longer reports of incoming call issues on campus.
Reports have been made to CCU ITS that there are possible issue with incoming phone calls. Calls appear to drop or come in as dead air with no sound either end. A trouble ticket has been opened with the campus phone service provider to initiate and investigation as to the cause.
No incidents reported.
No incidents reported.
No incidents reported.
All equipment was replaced and services are operational.
UP 950 is now fully back online.
We are awaiting the final shipment of RMA wireless access points to replace in approximately 6 rooms affected (in UP960, UP970)
UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.
UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.
UP960 and UP970 switches have been replaced. There are approximately 12 wireless access points in process of replacements through RMA. UP950 is still pending a switch replacement which we hope to arrive this week.
The replacement network switches are expected for arrival and install by Aug. 8, 2025.
Network services currently down/limited UP950, UP960 and UP970
Following the storms the last 24 hours there are three (3) buildings in UP that require hardware (switch) replacements. We have started the process but the services will be down/limited in these locations until resolution.
After consultation with Turnitin, it was determined that the ongoing issue with Turnitin was related to a workflow change that impacts Turnitin assignments during a course copy. It is advised that instructors who use Turnitin to confirm all assignment settings after conducting a course content copy. Information related to the new standard assignment type, in Turnitin can be found at https://guides.turnitin.com/hc/en-us/articles/36213731816973-Creating-a-new-Standard-Assignment
A recent platform update to Turnitin has caused some Turnitin assignments to become unresponsive when attempting to access grading functions. We are actively working with Turnitin Technical Support to resolve the issue.
No incidents reported.
Please note that ITS has successfully completed required maintenance. You may need to clear cookies/cache (https://us.norton.com/blog/how-to/how-to-clear-cookies).
ITS will be performing required maintenance on the following system. Please plan accordingly.
System: Self-Service (https://sservice.coastal.edu/Student/)
Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.
Duration: 1 hour
Impact: During this maintenance window, Self-Service will not be accessible.