Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Partial Outage

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Maintenance

ITS Maintenance - Swain Hall - KESH - Wednesday, February 4th, 2026 5:30am-7:30am

ITS will be performing required maintenance on the network servicing portions of Swain Hall.

System: Wired Internet and VoIP telephone services for Swain Hall

Maintenance Date and Time: Wednesday, February 4th, 2026 5:30am-7:30am

Duration: 2 hours with intermittent interruptions throughout Impact: During this maintenance window, the occupants of Swain Hall may experience intermittent outages for wired internet services and VoIP telephone services.

Bryan Information Commons Network Upgrade

ITS will be performing required maintenance on the network servicing portions of Bryan Information Commons

System: Wired Internet for Bryan Information Commons

Maintenance Date and Time: Wednesday, February 4, 2026 6:00am-7:30am

Duration: 1.5 hours with intermittent interruptions throughout

Impact: During this maintenance window, the occupants of Bryan Information Commons may experience intermittent outages for wired internet services and VoIP telephone.

Bryan Information Commons 2nd Floor - Network maintenance

ITS will be performing required maintenance on the network servicing portions of Bryan Information Commons 2nd Floor

System: Wired Internet for Bryan Information Commons 2nd Floor

Maintenance Date and Time: Wednesday, March 4, 2026 8:00am-9:30am

Duration: 1.5 hours with intermittent interruptions throughout

Impact: During this maintenance window, the occupants of Bryan Information Commons may experience intermittent outages for wired internet services and VoIP telephone for 2nd floor

Past Incidents

Thursday August 15, 2019

No incidents reported

Wednesday August 14, 2019

No incidents reported

Tuesday August 13, 2019

No incidents reported

Monday August 12, 2019

No incidents reported

Sunday August 11, 2019

No incidents reported

Saturday August 10, 2019

No incidents reported

Friday August 9, 2019

No incidents reported

Thursday August 8, 2019

No incidents reported

Wednesday August 7, 2019

No incidents reported

Tuesday August 6, 2019

No incidents reported

Monday August 5, 2019

No incidents reported

Sunday August 4, 2019

No incidents reported

Saturday August 3, 2019

No incidents reported

Friday August 2, 2019

Email delivery delay

Verified transport services for delivery of external mail were hung up and restarted services. External mail was queued and is now being delivered.

Due to the large amount of mail that was in queue, delivery will be slower than usual until the backlog is cleared.

Thursday August 1, 2019

25Live Issue Report

Emails generated from 25Live are not being delivered. There is a open ticket with CollegeNET and they are investigating the issue.

CollegeNET has identified a potential fix, but they are unsure when the patch will be pushed to our environment. More updates to follow as we receive them.

CollegeNET QA team has identified the problem and is now in the process of reviewing a fix.

Wednesday July 31, 2019

Telephone Services Issue Report

There is an issue with telephone services that is affecting incoming calling services. Segra (formerly Spirit) is working to identify the issue.

The telephone service performance issues have been resolved as of 9:00 a.m. 8/1/2019.

The cause of the telecommunications performance issues has been identified. Due to an influx of inbound telephone traffic, standard resources provided by upstream carriers have been taxed.
Our service provider is working with upstream carriers to get the facilities for this VoIP telephone traffic expanded to be able to accommodate the high volume of inbound calls. There is currently no ETR provided; updates will be made as we become more informed.

Our telephone service provider continues to investigate reported inbound call connectivity issues.
There are no major service outages reported with our service provider; they are working with other service providers to determine the issue.