All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - Energy Plant Tuesday April 1, 2025 10:00am – 12:00pm

On Tuesday April 1, 2025 between the hours of 10:00am – 12:00pm, ITS will be performing a network upgrade on equipment located in the Energy Plant.

Maintenance Date: Tuesday, April 1, 2025; beginning at 10:00am Duration: 2.0 hours Impact: During this time, building occupants located in Energy Plant may experience intermittent network and telephone service outages.

Updates will be posted online on the ITS Systems Status page as they become available: https://status.coastal.edu/.

ITS Maintenance - Facilities 3, Facilities 4, Facilities 5 Tuesday April 1, 2025 3:30pm - 5:30pm

On Tuesday April 1, 2025 between the hours of 3:30pm – 5:30pm, ITS will be performing a network upgrade on equipment located in Facilities 3.

Maintenance Date: Tuesday, April 1, 2025; beginning at 3:30pm Duration: 2.0 hours Impact: During this time, building occupants located in Facilities 3, Facilities 4, and Facilities 5 may experience intermittent network and telephone service outages.

Updates will be posted online on the ITS Systems Status page as they become available: https://status.coastal.edu/.

ITS Maintenance - HTC Center / Grounds Building / Energy Plant 2 Saturday April 5, 2025 between the hours of 7:45am – 9:45am

On Saturday April 5, 2025 between the hours of 7:45am – 9:45am, ITS will be performing a network upgrade on equipment located in HTC Center.

Maintenance Date: Saturday, April 5, 2025; beginning at 7:45am Duration: 2.0 hours Impact: During this time, building occupants located in HTC Center, Grounds Building, and Energy Plant 2 may experience intermittent network and telephone service outages.

Updates will be posted online on the ITS Systems Status page as they become available: https://status.coastal.edu/.

Past Incidents

Sunday September 1, 2024

No incidents reported

Saturday August 31, 2024

No incidents reported

Friday August 30, 2024

No incidents reported

Thursday August 29, 2024

No incidents reported

Wednesday August 28, 2024

No incidents reported

Tuesday August 27, 2024

No incidents reported

Monday August 26, 2024

Telephone Services Issue Report - Network and Telephone Systems Outage at Specific Locations

ITS reports that users are experiencing issues with network services, including wireless internet and telephone services at the following locations: Thompson Library, Lib Jackson Student Union, CMC Health Center, and Public Safety. ITS technicians are working to identify and resolve the situation. An update will be provided as soon as possible.

Ticketing System / KACE Issue Report - KACE Ticketing System Outage

ITS is experiencing an outage with the KACE Ticketing System / KACE Systems Management Appliance. This outage issue impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communications, HR Service Center, Human Resources and Equal Opportunity, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems. ITS and the vendor are working collaboratively to resolve the outage as quickly as possible.

View the recent email alert for alternative/temporary contact suggestions for the various offices that use the KACE Ticketing System.

Sunday August 25, 2024

No incidents reported

Saturday August 24, 2024

No incidents reported

Friday August 23, 2024

No incidents reported

Thursday August 22, 2024

No incidents reported

Wednesday August 21, 2024

No incidents reported

Tuesday August 20, 2024

Moodle Moodle Issues

"The Office of Academic Technology is working on an active issue that is impacting Moodle load times and general connectivity and are working with the vendor to resolve the issue."

Monday August 19, 2024

No incidents reported

Sunday August 18, 2024

WiFi - CCUResNet Cypress experiencing partial WiFi coverage

Areas of Cypress hall are experiencing WiFi outage due to the recent electrical storm.