Segra Network Connectivity Issues Tuesday August 17, 2021, 2:30 pm

Currently, CCU is experiencing internet connectivity issues and low speed, which is the result of the issues our internet provider, Segra is experiencing. ITS is in communication with the vendor to determine when this situation will be resolved.

All internet issues appear to be resolved.

To enhance CCU internet performance, Segra and HTC will be performing internet routing changes today, Aug. 24, 2021, starting at 5 p.m. No service interruption is expected.

In an effort to mitigate internet bandwidth issues, the vendor has scheduled the following emergency maintenance; please plan accordingly:

System: Segra Network – all Internet services

Maintenance Date: Tomorrow, Friday, Aug. 20 from 5 – 6 a.m.

Duration: Up to 60 minutes

Impact: The maintenance window is for 1 hour with expected service interruption of 30 minutes.

CCU’s internet service provider, Segra is still in the process of resolving all internet connectivity and speed issues that were previously reported. Currently, we are seeing the connectivity and speeds return to normal, but they are still working to identify the cause and we could experience some lingering issues.