Issue Report Tuesday December 7, 2021, 3:00 pm


We are experiencing an issue that affects analog phone lines. This includes fax lines, elevator communication lines, and alarm service lines. ITS and SEGRA technicians are working to further determine the situation and a solution. An update will be provided as soon as additional information is known.

Analog phone services have been restored.

The cause for the outage has been identified and is under repair. Estimated time for repair by our service provider is currently 9:30pm. Additional updates will be provided as they are made available.

Our service provider has identified the issue is related to a fiber optic cut. Technicians are onsite working to restore communications. There has not been an estimated time for repair provided. Updates will be posted as they are made available.