Telecommunications Issue Wednesday October 19, 2022, 4:00 am


Segra is currently experiencing wide-spread telecommunication issues and is working to identify and resolve the issue. This issue does not impact internal calls from one office to another, however this does impact outbound and inbound calls to and from off-campus. This outage is affecting both VoIP phone lines and analog service phone lines. ITS is working with the vendor to monitor this issue.

Service provider has provided an update that all work has been completed to restore services.

SEGRA repair team has identified and repaired issues causing the telecommunication services disruption. There has not been confirmation that repairs are 100% completed. Both VoIP phone lines and analog service phone lines are currently accepting and allowing outbound and inbound calls to and from off-campus. There may remain to be intermittent outages while repair is finalized.