Issue Report - Telephone Services - Caller Audio Issues Monday September 30, 2024, 4:30 pm


We have had reports of poor voice quality on incoming telephone calls. We are working with the service provider to identify the root cause. Updates will be provided as they become available.

The telephone / voice quality and voicemail issues for incoming campus calls has been resolved.

If you encounter call quality problems following this email, please record the caller ID/telephone number, date, time of call, and a short description of the problem. Afterwards, go to https://5000.coastal.edu and submit an ITS telephone service request with these details.