On Thursday, Oct. 3, we had reports of intermittent issues with incoming call audio from off-campus callers. Reports state that the incoming caller cannot be heard.
A case with the service provider was opened along with call examples. The service provider has indicated that the issue was isolated and the issues are resolved.
However, if you experience this issue please document the incoming caller ID phone number the on-campus extension the caller was trying to reach, the time/date of the call, and a brief description of the issue. Submit that information through a telephone support ticket by visiting 5000.coastal.edu