Issue Report Tuesday July 30, 2019, 5:00 pm


There is an issue with telephone services that is affecting access to off campus calling services. Spirit (Segra) technicians are currently on site to resolve the issue.

Initial reports from the service provider state there is a fiber optic issue and network / telephone traffic is being routed an alternate path but users may experience intermittent issues with call completion and voice quality. An update will be provided as we are informed.

Repair to the damaged fiber optic has been completed as of 1:18 a.m. 7/31/2019. Routing of communications traffic has been returned to normal and services are back to a normal state.

Service issues will remain to occur intermittently. The service provider has staff on-site to repair the fiber optic cut. Estimated time to repair is still not available.