All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - Brittain Hall Thursday March 20, 2025 5:30am-7:30am

On Thursday March 20, 2025 between the hours of 5:30 a.m. and 7:30 a.m., ITS will be performing a network upgrade on equipment located in Brittain Hall.

Maintenance Date: Thursday, March 20, 2025; beginning at 5:30 a.m. Duration: 2.0 hours Impact: During this time, building occupants may experience intermittent network and telephone service outages.

Updates will be posted online on the ITS Systems Status page as they become available: https://status.coastal.edu/.

Past Incidents

Thursday August 15, 2019

No incidents reported

Wednesday August 14, 2019

No incidents reported

Tuesday August 13, 2019

No incidents reported

Monday August 12, 2019

No incidents reported

Sunday August 11, 2019

No incidents reported

Saturday August 10, 2019

No incidents reported

Friday August 9, 2019

No incidents reported

Thursday August 8, 2019

No incidents reported

Wednesday August 7, 2019

No incidents reported

Tuesday August 6, 2019

No incidents reported

Monday August 5, 2019

No incidents reported

Sunday August 4, 2019

No incidents reported

Saturday August 3, 2019

No incidents reported

Friday August 2, 2019

Email delivery delay

Verified transport services for delivery of external mail were hung up and restarted services. External mail was queued and is now being delivered.

Due to the large amount of mail that was in queue, delivery will be slower than usual until the backlog is cleared.

Thursday August 1, 2019

25Live Issue Report

Emails generated from 25Live are not being delivered. There is a open ticket with CollegeNET and they are investigating the issue.

CollegeNET has identified a potential fix, but they are unsure when the patch will be pushed to our environment. More updates to follow as we receive them.

CollegeNET QA team has identified the problem and is now in the process of reviewing a fix.

Wednesday July 31, 2019

Telephone Services Issue Report

There is an issue with telephone services that is affecting incoming calling services. Segra (formerly Spirit) is working to identify the issue.

The telephone service performance issues have been resolved as of 9:00 a.m. 8/1/2019.

The cause of the telecommunications performance issues has been identified. Due to an influx of inbound telephone traffic, standard resources provided by upstream carriers have been taxed.
Our service provider is working with upstream carriers to get the facilities for this VoIP telephone traffic expanded to be able to accommodate the high volume of inbound calls. There is currently no ETR provided; updates will be made as we become more informed.

Our telephone service provider continues to investigate reported inbound call connectivity issues.
There are no major service outages reported with our service provider; they are working with other service providers to determine the issue.