Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Network Maintenance Window

ITS will be utilizing the published Network Maintenance window schedule for this Friday, July 25th.

Maintenance Window: Scheduled Start: July 25, 2025 7:00 PM EST Scheduled End: July 25, 2025 08:00 PM EST

Description of Work: ITS will be upgrading the firmware on Core/distribution data switches, which requires a reboot. Services impacted will be all network/internet/telecommunications services in all locations. Expected service interruption is not anticipated to be more that 15 minutes.

ITS Maintenance - Self-Service

ITS will be performing required maintenance on the following system. Please plan accordingly.

System: Self-Service (https://sservice.coastal.edu/Student/)

Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.

Duration: 1 hour

Impact: During this maintenance window, Self-Service will not be accessible.

Past Incidents

Wednesday September 21, 2022

Telephone Services Issue Report

We are experiencing an issue with analog phone lines affecting alarm lines, fax lines, and elevator lines on Campus. ITS is working with provider to identify the issue.

  • Campus analog phone line services have been restored.

  • Issue believed to be related to possible fiber optic cut. Service provider technicians are still working to locate the exact location and extent to provide an estimated time-frame for repair. Updates will be provided as futher information is relayed to our team.

    • VPN Services Issue Report - VPN and Network Access in AOCBII

    We are currently experiencing an outage with CCU Virtual Private Network services and access to the internet in the Academic Office and Classroom Building II. ITS is working with our vendor regarding the outage and to find a solution as quickly as possible.

  • VPN services have been restored.

  • Network Access in AOCBII is restored. We are still experiencing an outage with CCU Virtual Private Network services.

    • Tuesday September 20, 2022

    No incidents reported

    Monday September 19, 2022

    No incidents reported

    Sunday September 18, 2022

    No incidents reported

    Saturday September 17, 2022

    No incidents reported

    Friday September 16, 2022

    No incidents reported

    Thursday September 15, 2022

    Self-Service Self Service Performance Issues

    We were experiencing some performance issues with Self Service at sservice.coastal.edu. All functionality has been restored and we are currently monitoring the situation closely. Thank you for your patience!

  • The situation is resolved.

    • Wednesday September 14, 2022

    No incidents reported

    Tuesday September 13, 2022

    No incidents reported

    Monday September 12, 2022

    No incidents reported

    Sunday September 11, 2022

    No incidents reported

    Saturday September 10, 2022

    No incidents reported

    Friday September 9, 2022

    No incidents reported

    Thursday September 8, 2022

    No incidents reported

    Wednesday September 7, 2022

    No incidents reported