Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Maintenance

ITS Maintenance - Self-Service

ITS will be performing required maintenance on the following system. Please plan accordingly.

System: Self-Service (https://sservice.coastal.edu/Student/)

Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.

Duration: 1 hour

Impact: During this maintenance window, Self-Service will not be accessible.

Past Incidents

Monday November 14, 2022

Telephone Services Telephone services / call quality

Reports of VoIP telephone call quality have been reported. ITS is working with the service provider to identify the cause. Updates will be provided as more information becomes available.

Performance related issues with VoIP telephone services have been corrected.

Sunday November 13, 2022

No incidents reported

Saturday November 12, 2022

No incidents reported

Friday November 11, 2022

No incidents reported

Thursday November 10, 2022

No incidents reported

Wednesday November 9, 2022

No incidents reported

Tuesday November 8, 2022

No incidents reported

Monday November 7, 2022

No incidents reported

Sunday November 6, 2022

No incidents reported

Saturday November 5, 2022

No incidents reported

Friday November 4, 2022

No incidents reported

Thursday November 3, 2022

No incidents reported

Wednesday November 2, 2022

No incidents reported

Tuesday November 1, 2022

Issue Report - Internet Services and VoIP Telephone Services

CCU is currently experiencing intermittent issues with VoIP telephone services and Internet services. ITS technicians are working with Segra to further determine the situation and a solution. An update will be provided as soon as we have more information.

The issues with VoIP telephone services and Internet services on campus have been fully restored.

Monday October 31, 2022

No incidents reported