Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Maintenance Notice - HTC Fiber Relocation Impacts to Internet and Telephone Services for select areas

Next week on Thursday, Nov. 21, HTC will be relocating fiber for the Highway 501 widening project. Please plan accordingly.

System: Internet and Telephone Services

Maintenance Date and Time: Thursday, Nov. 21, 2024, from 7-7:30 a.m.

Duration: 30 minutes

Impact: ITS has prepared an alternate path for internet traffic to move to while HTC performs the fiber relocation work. The involved fiber will affect BCCMWS, CSC, Tennis, Atlantic Hall and 450 Century Circle. Traffic may be interrupted for 20 seconds when they break the fiber and another 20 seconds when they reconnect the fiber.

Past Incidents

Sunday October 30, 2022

No incidents reported

Saturday October 29, 2022

No incidents reported

Friday October 28, 2022

Microsoft 365 / Email Issue Report - Microsoft 365

Currently, users may experience log-in issues with Microsoft Teams and possibly other Microsoft applications installed on your computer. ITS is aware of the situation and is monitoring progress through our Microsoft representative. If you are experiencing issues, please use the web version of Microsoft 365 at https://portal.office.com until this issue is resolved.

All Microsoft services are operational. If you are still experiencing issues, please call x5000 or enter an ITS ticket at http://5000.coastal.edu for support.

Thursday October 27, 2022

No incidents reported

Wednesday October 26, 2022

Internet access Issue Report - Internet access

We are currently experiencing internet access issues. . ITS is investigating the issue and working with our internet service provider Segra for additional support.

All internet access issues are now resolved.

Tuesday October 25, 2022

No incidents reported

Monday October 24, 2022

No incidents reported

Sunday October 23, 2022

No incidents reported

Saturday October 22, 2022

No incidents reported

Friday October 21, 2022

No incidents reported

Thursday October 20, 2022

Self-Service Self-Service Issues

Self-Service is currently experiencing performance issues.

Self-Service is operational.

Wednesday October 19, 2022

Telecommunications Issue

Segra is currently experiencing wide-spread telecommunication issues and is working to identify and resolve the issue. This issue does not impact internal calls from one office to another, however this does impact outbound and inbound calls to and from off-campus. This outage is affecting both VoIP phone lines and analog service phone lines. ITS is working with the vendor to monitor this issue.

Service provider has provided an update that all work has been completed to restore services.

SEGRA repair team has identified and repaired issues causing the telecommunication services disruption. There has not been confirmation that repairs are 100% completed. Both VoIP phone lines and analog service phone lines are currently accepting and allowing outbound and inbound calls to and from off-campus. There may remain to be intermittent outages while repair is finalized.
VPN Services VPN CCU - Virtual Private Network services

We are currently experiencing an outage with CCU Virtual Private Network services. ITS is working with our vendor regarding the outage and to find a solution as quickly as possible.

CCU - Virtual Private Network services have been restored.

CCU Virtual Private Network Services remain to be down. ITS is still working with our vendor regarding the outage and to find a solution as quickly as possible.

Tuesday October 18, 2022

No incidents reported

Monday October 17, 2022

No incidents reported

Sunday October 16, 2022

No incidents reported