Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Maintenance

ITS Maintenance - Self-Service

ITS will be performing required maintenance on the following system. Please plan accordingly.

System: Self-Service (https://sservice.coastal.edu/Student/)

Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.

Duration: 1 hour

Impact: During this maintenance window, Self-Service will not be accessible.

Past Incidents

Wednesday February 15, 2023

25Live Issue Report

We are currently experiencing issues with 25Live. ITS is actively working with the vendor to restore services. Thank you for your patience.

All 25Live services have been fully restored. Thank you for your patience.

CollegeNET has identified the problem and working to resolve all outstanding issues. During this time, it is still possible to encounter slow or interrupted services.

Tuesday February 14, 2023

No incidents reported

Monday February 13, 2023

No incidents reported

Sunday February 12, 2023

No incidents reported

Saturday February 11, 2023

No incidents reported

Friday February 10, 2023

No incidents reported

Thursday February 9, 2023

No incidents reported

Wednesday February 8, 2023

No incidents reported

Tuesday February 7, 2023

No incidents reported

Monday February 6, 2023

No incidents reported

Sunday February 5, 2023

No incidents reported

Saturday February 4, 2023

No incidents reported

Friday February 3, 2023

No incidents reported

Thursday February 2, 2023

Telephone Services Issue Report

Reports of call quality issues have been reported on campus. ITS is working with the voice service provider to identify and resolve the root cause. Updates will be posted as they become available.

Voice services call quality issue has been resolved.

Telephone voice / call quality issues are still reported on campus. ITS has continued to work diligently with our campus telephone service provider to identify the issue.
Updates will be posted as they are available.

Wednesday February 1, 2023

No incidents reported