All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Maintenance

ITS Maintenance - HTC Center / Grounds Building / Energy Plant 2 Saturday April 5, 2025 between the hours of 7:45am – 9:45am

On Saturday April 5, 2025 between the hours of 7:45am – 9:45am, ITS will be performing a network upgrade on equipment located in HTC Center.

Maintenance Date: Saturday, April 5, 2025; beginning at 7:45am Duration: 2.0 hours Impact: During this time, building occupants located in HTC Center, Grounds Building, and Energy Plant 2 may experience intermittent network and telephone service outages.

Updates will be posted online on the ITS Systems Status page as they become available: https://status.coastal.edu/.

ITS Maintenance - Brittain Hall Tuesday April 8, 2025 5:30am-7:30am

On Tuesday April 8, 2025 between the hours of 5:30 a.m. and 7:30 a.m., ITS will be performing a network upgrade on equipment located in Brittain Hall.

Maintenance Date: Tuesday, April 8, 2025; beginning at 5:30 a.m. Duration: 2.0 hours Impact: During this time, building occupants may experience intermittent network and telephone service outages.

Updates will be posted online on the ITS Systems Status page as they become available: https://status.coastal.edu/.

Past Incidents

Wednesday April 26, 2023

No incidents reported

Tuesday April 25, 2023

No incidents reported

Monday April 24, 2023

No incidents reported

Sunday April 23, 2023

No incidents reported

Saturday April 22, 2023

No incidents reported

Friday April 21, 2023

No incidents reported

Thursday April 20, 2023

Microsoft 365 / Email Issue Report - Microsoft 365 Services

Microsoft reports that some users may be unable to view or access Microsoft 365 apps or services. ITS is aware of the situation and is monitoring progress through our Microsoft representative.

Microsoft has resolved the previously reported issues with viewing and accessing Microsoft 365 apps or services. Microsoft continues to monitor the situation to ensure no additional issues arise. ITS continues to monitor and remain in contact with Microsoft representatives.

Wednesday April 19, 2023

No incidents reported

Tuesday April 18, 2023

Ticketing System / KACE Issue Report

We are experiencing an outage with the KACE Ticketing System / KACE Appliance and ITS technicians are working with the vendor to resolve this issue. This outage issue impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communication, Human Resources and Equal Opportunity, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems. An update will be provided as soon as possible.

The KACE Ticketing System / KACE Systems Management Appliance outage is resolved and all ticketing systems are operational.

ITS technicians have been working collaboratively with vendor support to resolve the current outage with the KACE Ticketing System / KAC Systems Management Appliance. The system may be down over the next several hours as ITS and the vendor work to restore the system and resolve the outage completely. If you need an alternative way to contact any of the organizations affected by this outage, please visit the organization’s websites or review the list of suggestions in the recent universitywide email for alternative contact information (phone, email, or in person), until the system is restored completely. Once the system is fully restored, ITS will notify the CCU community.

Monday April 17, 2023

No incidents reported

Sunday April 16, 2023

No incidents reported

Saturday April 15, 2023

No incidents reported

Friday April 14, 2023

No incidents reported

Thursday April 13, 2023

No incidents reported

Wednesday April 12, 2023

No incidents reported