Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

WebAdvisor

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Partial Outage

Maintenance

ITS Maintenance - Load Balancer supporting CCU essential services, such as Colleague, MyCCU, Self-Service, VPN services and more

ITS will be performing a required maintenance on the following system that supports many of CCU’s essential services and systems. Please plan accordingly.

System: Load Balancer

Maintenance Date and Time: Sunday, Dec. 1, 2024, beginning at 9 p.m.

Expected Duration: 5 minutes

Impact: The following services will be unavailable for about 30 seconds: VPN services, Colleague, Colleague UI, Self-Service, MyCCU, Perceptive Content services, and login access to PeopleAdmin.

Past Incidents

Sunday July 30, 2023

No incidents reported

Saturday July 29, 2023

No incidents reported

Friday July 28, 2023

No incidents reported

Thursday July 27, 2023

No incidents reported

Wednesday July 26, 2023

No incidents reported

Tuesday July 25, 2023

No incidents reported

Monday July 24, 2023

No incidents reported

Sunday July 23, 2023

No incidents reported

Saturday July 22, 2023

No incidents reported

Friday July 21, 2023

No incidents reported

Thursday July 20, 2023

No incidents reported

Wednesday July 19, 2023

VPN Services Issue Report

We are experiencing issues with VPN Services, with potential impact to other internet services. We are working with our Internet Service provider, Segra, to determine the cause. The issues span across to Columbia, SC as well. Updates will be provided as Segra works to identify and resolve the issue.

The previously reported issues with CCU VPN Services are resolved.

Tuesday July 18, 2023

No incidents reported

Monday July 17, 2023

MyCCU Issue Report - MyCCU (Ellucian Experience)

We are experiencing an issue with MyCCU (https://myccu.coastal.edu/). MyCCU is currently experiencing a service outage and Ellucian engineers are currently working to resolve the issues. Updates will be provided as soon as possible.

Ellucian engineers have restored services with Ellucian Experience - MyCCU.

Sunday July 16, 2023

No incidents reported